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Elder Ford of Tampa

Tampa, FL

4.4
6,463 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,463 reviews

April 05, 2022

Poor customer service and finance and insurance closing. Deal was completely re-worked. Had to get the Finance Director involved. More

by TUORTS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nacer Menouni
April 04, 2022

I started communicating with dealership on March 9th. Vehicle finally arrived on site, completed inspection and I was sent photos on March 29. I liked what I saw and immediately responded to the sale More

by pkeffer1961
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitchell Pavelko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly, Jackie, John, Ryan
Apr 20, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Dan Sills General Manager Elder Ford of Tampa Thank you,

Apr 28, 2022 -

pkeffer1961 responded

It's very simple to understand. I called and followed up on this car for weeks. Came to agreement with price and financing, submitted deposit and you sold car to someone else. The only thing that will "turn my experience around" is to be reimbursed for the non-refundable plane ticket I purchased to come and get the car. $173.00 from your company would turn my experience around!

April 04, 2022

I had a very good experience at elder ford. The people there treat you like you are family. I would go back to them again More

by KITTYCAT1981_0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bass, Michael Cash
Apr 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 03, 2022

I had done a lot of research and Elder ford had the best prices in the area. They made the experience quick and easy. They even sent my new floor mats a few days later. I highly recommend Elder Ford. More

by Mriroc85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo, Robert Tucci
Apr 05, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2022

Has always provided great and reliable service. The staff are friendly and always go out of their way to help More

by THEZIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2022

Elder Ford of Tampa gives the best service compared to any other Ford dealer. Thank you! More

by milliec1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Apr 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 03, 2022

Need to improve communication with customers and between staff at dealership. One issue took multiple trips to dealership, phone calls (which some never were returned or answered, my time and money. I was More

by STERL_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis, Brian, and others.
Apr 19, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call to Dan Sills | General Manager | Elder Ford of Tampa | 813-279-7301 . I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

April 03, 2022

Jennifer was fantastic. Really good. So was the rental guy. Everyone is super friendly. I give the front end 5 stars. The repair department not so good. My car is currently More

by tebbettsjohn
Recommend Dealer
No
Employees Worked With
John Weicherding
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 03, 2022

Quick and very courteous. They keep you informed of your vehicle and go over every detail More

by tlm304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2022

I always find Elder Ford to be honest with fair pricing and excellent and prompt service. More

by jimandpamjoh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Apr 05, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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