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Elder Ford of Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.4
6,691 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here ...
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Today: 9:00 AM - 8:00 PM Closed Now
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,691 reviews

April 19, 2022

Excellent customer service. Friendly staff. Paperwork didn’t take long at all. I was in and out of there quickly. Would recommend this dealership. More

by fladuckette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akil
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Apr 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Jorge and the other staff were very pleasant and easy to deal with, very helpful and friendly. More

by bellino13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Lima, Scott Walls
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Apr 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 19, 2022

The Elder staff is knowledgeable and honest. What I was concerned was going to be a very expensive repair ended up being inexpensive. My vehicle repair was completed, washed, and returned to me More

by mike.sforza150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

The sales person, awesome service, finance department worked with me for the down payment and I got my Christmas, Valentines, Father’s Day, Birthday, and Christmas again gift!!!! Thank you!!😁 More

by dgl3009gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jeff
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Apr 22, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

Service reps give great customer service better than higher cost vehicle dealerships . They understand value. More

by Kakiproperties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

Not happy was not informed properly about my maintenance plan didn't realize I only had so many trips More

by errettrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
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Apr 27, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

More
April 18, 2022

We had a wonderful experience with Elder Ford all the way through the buying experience. Akil Aime was our salesman and he was amazing! He listened to everything we wanted and helped us to find the perfect n More

by utsoftball19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akil Aime
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Apr 20, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2022

in elder Ford They always do better services I have always loved going to do service with them they are better , I recommend them, Best service for everything More

by jasksonmendez17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Report | Print
Apr 20, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

April 18, 2022

My seals person was amazing,only problem I havve becouse I didn't get secound key. More

by lukicivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akil
Report | Print
Apr 20, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 20, 2022 -

lukicivan responded

Hello Yes, you can provide me second key for my car.I trade my car and provide both keys to you guys, I think for $3200 dealer fee you charge me, Elder Ford of Tampa can provide me with second key on their own expenses.

April 18, 2022

The staff is just incredible at the service, and the service techs are always on the ball I'm glad that I take my vehicle to be serviced at elder More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Report | Print
Apr 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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