
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Teamwork at Elder Ford Benefits Buyers My wife and I stopped by Elder Ford a few days ago. We were treated royally by every one we met. We found a car we loved and took it home. Go get one My wife and I stopped by Elder Ford a few days ago. We were treated royally by every one we met. We found a car we loved and took it home. Go get one yourself. More
A great experience It is always a pleasure to work witj the team at Elder Ford! They were very helpful during the negotiation process to come up with an offer to close It is always a pleasure to work witj the team at Elder Ford! They were very helpful during the negotiation process to come up with an offer to close the deal. More
Oil change, tire rotation. The works. Always a pleasure to have my car serviced at Elder Ford.The crew there are very nice and know what they are doing. I have bought three cars from there Always a pleasure to have my car serviced at Elder Ford.The crew there are very nice and know what they are doing. I have bought three cars from there and will continue to do so. More
terrible service department 7:00 a.m appointment at 8;30 had to find service rep to get update (they have a text your rep system to get updates but if they don't answer your text 7:00 a.m appointment at 8;30 had to find service rep to get update (they have a text your rep system to get updates but if they don't answer your text you go hunt them down) at 8:40 he tells me they were putting it on the rack now, this is a commercial vehicle that is why I made appointment two weeks in advance.to be first. When I complained he said the mechanics don't start till 8:00 so I asked why do you have 7:00 a.m appointments ,no response, service manger called to follow up and left a message I returned his call 3 times he would never call me back again . More
Excelent service Service advisor Johany Trespalacios, was very professional, knowledgeable and customer oriented. Service was completed in a reasonable amount of time, Service advisor Johany Trespalacios, was very professional, knowledgeable and customer oriented. Service was completed in a reasonable amount of time, while waiting for the car. More
Poor organization leads to poor experience I called and made an appointment to have my car serviced. They sent me an email and several texts confirming the time and day of the appt. When I ar I called and made an appointment to have my car serviced. They sent me an email and several texts confirming the time and day of the appt. When I arrived no one helped me. I stood in the service area for about 10 minutes before I approached someone. They said I had to wait for “Toni”. She was assisting someone else. I had to wait another 10 minutes for Toni to be available. Same thing when we picked up the car. We had to wait for Toni. Even though, in both cases, there were plenty of people sitting at desks and wandering around that could have helped....I had to wait for Toni. I thought I was a customer of Elder Ford, but I guess I am Toni’s customer. Nothing against her, she did a great job, BUT, my time is valuable and we were dropping off and picking up the car on a lunch break. Thought it was horrible customer service to make us wait for a specific person rather than the next available person helping me. Super frustrating. More
Very Good Dealership Very friendly and had a good selection of SUV's. I would have no problem going back and buying another one. Anthony was very nice to work with. Very friendly and had a good selection of SUV's. I would have no problem going back and buying another one. Anthony was very nice to work with. More
Great experience! Our sales guy was the reason we came back and bought. Love the dealership AMD how they do business. We will be back in the future. Our sales guy was the reason we came back and bought. Love the dealership AMD how they do business. We will be back in the future. More
Great Did everything over the phone since I lived 3 hrs away. They always called me back and got me to the price I needed to be at. They were honest and whe Did everything over the phone since I lived 3 hrs away. They always called me back and got me to the price I needed to be at. They were honest and when I got there all paper work was ready to go. There was no surprises like other dealerships. Would recommend highly. More
First oil change and 6 month paint treatment Work was done right on schedule and results were good - no complaints, All the people were friendly and anxious to satisfy our requests which needed s Work was done right on schedule and results were good - no complaints, All the people were friendly and anxious to satisfy our requests which needed sales involvement as well as service. More