Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was a very pleasant experience working with everyone at Elder Ford. From online, to sales, management, and finance, everyone was friendly, kind, and helpful. at Elder Ford. From online, to sales, management, and finance, everyone was friendly, kind, and helpful. More
Communication was piss poor, car battery was dead and when taken to service turned out to be faulty. Waited 2 hours to be fixed was not told what was going on the whole time. I was told by Ayman, that Ge when taken to service turned out to be faulty. Waited 2 hours to be fixed was not told what was going on the whole time. I was told by Ayman, that George was on the way to help didn’t show. Sent a text to Ayman and George turned out George was at lunch. Then was told the battery was being replaced. Waited another 20min so I asked the service guy how much longer. At that time they were testing the battery expecting it to fail and had a new battery on stand by. I have no idea how I can buy a used car and this not be a standard check before handing the car over. Ayman told me the day before he would have it ready so why are things like tire pressure, battery life, fluid levels not checked before handing over the car? When I was given the car it barely cranked over and I asked them to check it prior to leaving. Which lead to me being held at the service shop for over 2 hours with very little information More
My man, he always comes through. Ken Lee is my turn to guy anytime I come to Elder and get a new vehicle. He knows what I want and takes care of me. He makes sure that I am okay with Ken Lee is my turn to guy anytime I come to Elder and get a new vehicle. He knows what I want and takes care of me. He makes sure that I am okay with everything before I leave, thats why I send everyone I know to Ken when they are looking for a car. Ken is the man! More
We bought two cars today from Austin! We have now bought a total of four cars from him! Great service as usual, thank you! Highly recommended! a total of four cars from him! Great service as usual, thank you! Highly recommended! More
Ken Lee went above and beyond and I’m very happy with my purchase! They had some hurdles with my financing. But by the end of the day- literally- they got it Done and now I am sold on only buying from Eld purchase! They had some hurdles with my financing. But by the end of the day- literally- they got it Done and now I am sold on only buying from Elder!! More
Very helpful and very patient, work with the public with handling the fineness, very understanding with trying to get the right prices, and the right car handling the fineness, very understanding with trying to get the right prices, and the right car More
Excellent customer service, great prices and no haggle buying experience. Wife and I drove 3.5 hrs to purchase a vehicle and it was well worth the drive. Thank you Slim !!! buying experience. Wife and I drove 3.5 hrs to purchase a vehicle and it was well worth the drive. Thank you Slim !!! More
The staff were very informative and helpful. Great energy and we were able to get my bad xxx Jeep Wrangler. Note this that I didn’t feel like I was attacked and we were able to get my bad xxx Jeep Wrangler. Note this that I didn’t feel like I was attacked More
My salesperson Hasan was great to work with, as was Charlie. Scott also made the paperwork portion as easy as can be. All employees were very friendly which added to the overall great atmosphere! You g Charlie. Scott also made the paperwork portion as easy as can be. All employees were very friendly which added to the overall great atmosphere! You guys definitely gained a repeat customer!! More
Great Service Dept. Bought my Mustang from Elder Ford and have had all service done there. Ford evidently had an ongoing problem with the A/C condensers in these cars. My Bought my Mustang from Elder Ford and have had all service done there. Ford evidently had an ongoing problem with the A/C condensers in these cars. My A/C quit and they Replaced the condenser under warranty. Unfortunately the repair required removal of the entire dashboard, console and seats. I wasn’t happy to have my new car dismantled and was worried that the interior wouldn’t fit together the same as the original. I had had the same thing done with a Lexus I owned (and not under warranty at a cost of over $2,300.) and to be honest they did a sloppy job putting everything back together. When I returned to pick my Mustang up I examined everything closely. It was impossible to tell that virtually the entire interior of the car had been removed and then replaced. No parts missing and everything was lined up and working as it should. Elder obviously has some very experienced and professional technicians on their staff that take pride in their work. With a service Dept like that I won’ t take my Mustang anywhere else. I trust them to do the work correctly and stand behind what they do. Great experience from start to finish. More



