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Elder Ford of Tampa
Tampa, FL
6,468 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,468 reviews
July 02, 2018
GREAT CUSTOMER SERVICE DROPPED OFF CAR, PROBLEM WAS TAKEN CARE OF, I WAS CALLED WHEN REPAIR WAS FINISHED, COULD NOT BE MORE SATISFIED, I WII BE COMING BACK, CLIFF BORTER DROPPED OFF CAR, PROBLEM WAS TAKEN CARE OF, I WAS CALLED WHEN REPAIR WAS FINISHED, COULD NOT BE MORE SATISFIED, I WII BE COMING BACK, CLIFF BORTER More
by CRBORTER1
Verified CustomerEmployees Worked With
MARTIN HEISS
July 02, 2018
Great service!!! Helpful staff and efficient work Everyone was very nice and helpful. I came in for a service early and they finished earlier than expected. They also helped me use my WiFi on my phone Everyone was very nice and helpful. I came in for a service early and they finished earlier than expected. They also helped me use my WiFi on my phone to do some work on my laptop. More
by ARIZONAGRADUATE
Employees Worked With
Don’t remember my service rep
July 02, 2018
Quick lane oil change and inspection service was professional and courteous. I was in and out in less than an hour which exceeded my expectations. and inspection service was professional and courteous. I was in and out in less than an hour which exceeded my expectations. More
by DAVEGREIF
Employees Worked With
Marty Heiss
July 02, 2018
Excellent My experience was great, Metin was excellent and very professional. I would definitely recommend this dealership. In the future ,I would deal with Met My experience was great, Metin was excellent and very professional. I would definitely recommend this dealership. In the future ,I would deal with Metin again. More
by F150 lariat Fx4
Employees Worked With
Metin Cihaner
July 02, 2018
Great service AC went out in my mustang so I made an appointment. Got Marty as my service advisor. The AC condenser part was on back order so Marty did his magic an AC went out in my mustang so I made an appointment. Got Marty as my service advisor. The AC condenser part was on back order so Marty did his magic and got me a brand new case. I waited for a while but Marty made it worth it. More
by KEVIN.DWYER317
Employees Worked With
Marty
July 02, 2018
Poor customer service with empty promises A constant source of disappointment. No matter what the issue I am always provided empty promises and lack of customer service following up with their A constant source of disappointment. No matter what the issue I am always provided empty promises and lack of customer service following up with their mistakes. I purchased/leases a car in April, and had some work done- they still did not complete all of the promised work. No record of assistance due to high turn over rates within sales and service deparentments. I strongly feel they take advantage of customers. I will not be purchasing or leasing from this dealership again. More
by 1100melr
Employees Worked With
Not sure of names, Miguel was my service representative however his name is listed under sales so I am truly unsure if this is the same person.
July 02, 2018
Elder Ford repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any unneeded service. Just took care of my concern and they were very professional. They called me about 2 or 3 hours after receiving my vehicle to inform me it was done. It was fixed right the first time and faster than I expected More
by No2
Employees Worked With
July 02, 2018
Dealership well kept and all employees very professional. Everyone there very helpful and ready to assist in any way possible. They worked with me when it came to price of the vehicle to the best of their abi Everyone there very helpful and ready to assist in any way possible. They worked with me when it came to price of the vehicle to the best of their abilities. More
by 8971gv
Employees Worked With
Other Employees :
The general manager Martin and business manager Jim Brandt., Robert Tucci, Lynn Bonnell
July 02, 2018
Terrible disappointment Drop my car off at 8 a.m. in the morning for recall work and for bad mirror switch period was informed by advisor that I was not eligible for a loaner Drop my car off at 8 a.m. in the morning for recall work and for bad mirror switch period was informed by advisor that I was not eligible for a loaner car as it would be less than 4 hours. At 6 p.m. that evening and not hearing from the advisor I called and the advisor told me he car was not ready and he promised to call me back first thing the next morning. The next day came and no phone call. I emailed management at the dealership around 11am, explained situation and SPECIFICALLY asked to be handed over to another advisor as I felt uncomfortable dealing with someone that would lie to me. They didn't heed my wishes and who calls me? The adviser i asked not to have any more dealings with. On top of that, when i went to pick up my car 2 days later the adviser I didn't want to deal with anymore told me that he had paid for an oil change out of his own pocket. Almost like an attempt to make me feel guilty for his blunder and lack of attention to detail. So end result was that I was two days without a car and had no access to a loaner for work that was supposed to take less than 4 hours. No communication from dealer until I initiated it. After all that they could have at least clean and vacuum my car which was not done. Most other car dealers do that for you nowadays More
by tostige
Employees Worked With
Other Employees :
Service adviser Chris and service manager or assistant manager, Rob Elder
July 02, 2018
Great car buying experience Great people at Elder, they made buying a car a fun experience! I will not shop at other Ford dealerships in the future! Great price too. Great people at Elder, they made buying a car a fun experience! I will not shop at other Ford dealerships in the future! Great price too. More
by lwjheron
