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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,476 Reviews

3,476 Reviews of Elder Ford of Tampa - Service Center

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May 29, 2025

Terrible place to buy a car. They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, More

by CRedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Elder Ford of Tampa responded

Hi Credd, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 29, 2025

Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership. More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 25, 2025

It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. More

by TROD543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

May 22, 2025

Friendly fast and courteous. Professional and very polite and took the time to make sure everything was perfect before I left out the door More

by marcmestre50
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 22, 2025

Wonderful Truly caring people. They weren't just trying to make a sale! Will definitely highly recommend More

by danette7461
Recommend Dealer
Yes
Employees Worked With
John
May 24, 2025 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 19, 2025

Very easy dealership to work with. They let me know what's wrong with my vehicle quickly and the communication is always clear More

by leimbach.will
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Arias
May 22, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 18, 2025

When they change the oil the next day, the oil level is already below the correct level. This was the second time and they never put in enough oil to reach the correct level. More

by Marcelo
Recommend Dealer
No
Employees Worked With
I do not know.
May 22, 2025 -

Elder Ford of Tampa responded

Hi Marcelo, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 15, 2025

Daniel was very informative and provided constant updates.. Really enjoyed working with him. Great person. More

by lblack1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2025

Ayman treat us really nice. We a r e ha p p y w i t h our new car More

by jahdiel_omar
Recommend Dealer
Yes
Employees Worked With
DAVID FUNK
1.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Quintanilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2025

Dealership is quick, efficient, and transparent when it comes to customer service and availability with the team More

by SVIRDEN2986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Pavelko
5.0
This rating includes all reviews, with more weight given to recent reviews.
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayna Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Elder Ford of Tampa responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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