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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,563 Reviews

3,563 Reviews of Elder Ford of Tampa - Service Center

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August 29, 2025

Exceptional service. Friendly and knowledgeable advisor. Clean and organized! Highly recommended. Fast and prompt response and service. More

by GARCIASTAMPA
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
August 28, 2025

This dealership always keeps me aware of the status of my service with an estimated time for completion. They send me reminders to ensure I stay on top of my vehicle maintenance. The staff is always pleasa More

by PFRANCI1
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Great staff! very helpful made my car buying experience super easy and stress free couldn’t imagine a better team to help me out. More

by michaelwarmington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN FIGUEROA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 25, 2025

River and Dan are always professional and provide great service! As always, thanks Bill Murphy More

by WMURPHY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

August 25, 2025

Service was excellent the staff polite and informative we have used this dealerships before and will in the further More

by BJSSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

It’s very good dealer I recommend to buy trucks right here with Cesar elder ford More

by wickedss38st13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 24, 2025

The guy that helped me was the worst person in customer service. He over charged me by $200 and was hostile when I complained about it. Please fix this issue immediately or you will regret it later More

by Caroline Schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know he’s name but I do have on the receipt
Aug 26, 2025 -

Elder Ford of Tampa responded

Hi Caroline, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 23, 2025

I have purchased at least five New vehicles from Elder Ford and I’ve always been given excellent service. I would highly recommend them. More

by lschnek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

August 23, 2025

Elder Ford has been great. I have been a customer of them for over ten years and I will never change it for any other dealer. More

by Leo
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
Aug 26, 2025 -

Elder Ford of Tampa responded

Hello Leo, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2025

I arrived at the shop and I was immediately greeted and within a couple of minutes my vehicle was in the bay and taken care of. I less than 30 minutes I got it back and went about my business . Thanks Quic More

by Leo
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dobbs
Aug 26, 2025 -

Elder Ford of Tampa responded

Hi Leo, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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