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Elder Ford of Tampa - Service Center

Tampa, FL

4.3
3,008 Reviews

3,008 Reviews of Elder Ford of Tampa - Service Center

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April 25, 2024

I took my vehicle in over three times and the problem wasn’t fixed even though I paid for parts and labor. Highly disappointed. More

by Positivemindset81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was all involved.
April 25, 2024

The service personnel go to the limits to accommodate my needs. I love my auto butler and other services More

by PAULINEGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

They make sure they call you to confirm your appointment they are knowledgeable about the cars and parts and on time on getting your car to you and have great customer service More

by GETIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN DURAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Jennifer was amazing! I have been to other dealers and she was by far one of the best to work with. More

by Mpalso456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Here are fifteen words to finish your review process. Sales team- average Maintenance/scheduling- terrible More

by tylarcreeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

The service team at Elder was very up front and honest, so I can’t knock them for any of that. Prices for the work seemed a little high (all dealer service prices are high), but that is the only complaint More

by ZANEALLCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Great she was able to answer questions about my car. She would give me updates z More

by CANDIDAVIDAL1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Purchased a brand new expedition. It has been in the service center three times since purchasing one month ago. I have asked the service center to call me several times and they only More

by sara1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Muy buen servicio. Buena atencion por parte de todos y todas las preguntas son respondidas. More

by Marcosmurillo89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

This company is reputable and reliable. They are very convenient, Makes life easy with bringing their service to your location. More

by regina.smith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Social Work