Elder Ford of Tampa - Service Center

Been trying to get in contact with someone at Elder Ford about my key pad. I lost Sunday haven’t been able to drive my car when calling someone they connect me to different people left a message with a lady about my key pad. I lost Sunday haven’t been able to drive my car when calling someone they connect me to different people left a message with a lady one day call back left another message with a man both post to be supervisors managers. No one has returned my call today is Saturday still no call still haven’t been able to drive my car been getting rides back-and-forth to work and I think it’s just sad and I got my car from you guys and was told that I am entitled to an extra key if I ever lose one OK I did and then getting the runaround ever since so now it seem like I will have to go and pay for a key More

I had a great experience at Quick Lane at Elder Ford. Juan is my go-to there, he's such a great communicator and is super organized and professional. His team completed the repair even faster than promis Juan is my go-to there, he's such a great communicator and is super organized and professional. His team completed the repair even faster than promised. Thanks, Juan! More

The sales personnel I dealt with Caesar and Tony. Excellent robo, excellent back. Office management and sales manager, not so much. Excellent robo, excellent back. Office management and sales manager, not so much. More

Dan Beavers helped me so much with fixing my air conditioning issue. It wasn’t fixed properly the first time but he made it apparent to fix the issue in a timely manner. conditioning issue. It wasn’t fixed properly the first time but he made it apparent to fix the issue in a timely manner. More

So far no big issues. The service is outstanding. Good experience with this and the prior car. Your staff is very knowledgeable and approachable. The service is outstanding. Good experience with this and the prior car. Your staff is very knowledgeable and approachable. More

We knew what cars we wanted to test drive and never felt pushed to buy a car at the end. Our sales guy was very polite and helped us buy what we wanted. pushed to buy a car at the end. Our sales guy was very polite and helped us buy what we wanted. More

Worst dealer ever…. I will never do business again on this place or recommend someone. I will never do business again on this place or recommend someone. More

They will tell you what you want to hear and not follow through and do as they promised. Would not recommend doing any business with Elder Ford. Very dishonest dealership. through and do as they promised. Would not recommend doing any business with Elder Ford. Very dishonest dealership. More

Elder ford is always, and has always, been a great place to purchase a vehicle. Reinaldo Duarte has sold me two vehicles and each time he took care of me. They offered a fair trade value and a fair purchase to purchase a vehicle. Reinaldo Duarte has sold me two vehicles and each time he took care of me. They offered a fair trade value and a fair purchase value. Well done! More

Above and beyond and exceeding my expectations! !! I have a Ford Focus, 2014. The engine light started coming on and off. I called the Elder Ford of Tampa, spoke with the Assistant Manager Dani !! I have a Ford Focus, 2014. The engine light started coming on and off. I called the Elder Ford of Tampa, spoke with the Assistant Manager Daniel Alicea and made an appointment for diagnosing and servicing my car. Mr. Alicea was very professional and friendly and offered me the soonest possible date. The appointment and the service of my car exceeded my expectations. The Transmission Module Control had to be replaced and programed. The dealership did not have the part. Mr. Alicea went extra miles and miles to get the job done. He found the part in the Lakeland dealership, ordered to be delivered and by 1:30 pm my car was ready. The repair was even covered by the Ford extended warranty. Thank you Mr. Alicea! Thank you everyone involved in the repair of my car! More