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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews

3,467 Reviews of Elder Ford of Tampa - Service Center

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June 16, 2023

My Service Advisor Dan Beavers is why I keep coming back to Elder! He’s extremely knowledgeable and always puts my desires first when servicing my F-150. More

by COPACKSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitt Kittles
June 16, 2023

The service was good . Just unable to do the alignment correctly. Various attempts failed . Unknown why . More

by areciboco70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

The only place I will take my car for service. They are always super professional and polite. They value my time and make sure to keep me informed of what’s going on. More

by yosh321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON HUNTER
June 15, 2023

Dealership has always taken great care of me with all my Ford vehicles...Great customer service. More

by Itpartsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Stinnett
June 15, 2023

Great sales experience. Would buy again. Very professional knowledgeable straightforward and honest through the process. No surprises. More

by keithgrandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON HUNTER, JAKOB ZAYAS
June 15, 2023

They helped my wife find a great new car that turned out to be a better deal than the used one she came in to look at. More

by RYANVERRIEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Customer Service was top notch, everyone was professional but friendly and all around excellent. I should’ve come there first. Lesson learned - I’m never going any where else other than Elder Ford! Much t More

by Cindy Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Very great at their job. I appreciated everyone reaching out to me in regards to the car. More

by Gordon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY REYES
June 11, 2023

I went in for service I was quoted for an entire battery cable change for about 900$ I went to 2 other shops and both informed me that my battery cable was absolutely fine and all that was needed was a batt More

by TBELVISO366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 11, 2023

I was completely satisfied with Peter. He went way beyond and saved me over $400.00. For any service my truck requires I will only let do it for me. More

by Patrickchism
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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