Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,471 Reviews

3,471 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 03, 2023

I had a great experience with the service department. Robo is amazing. And Jake was a pleasure to work with. More

by tiffnydawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYSON SIERRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin, Jake Rubin
Mar 07, 2023 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2023

good attention excellent service clean place employees willing to help the customer and very grateful. More

by jon11gilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAYSON SIERRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torino, JOSE GUERRA TRAVIESO
Mar 07, 2023 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 02, 2023

I've already sent a review. Did you not like the last one? I guess I'll do it again. More

by bradcrites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles
Mar 06, 2023 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2023

Awesome and they keep you informed and always do a great job. I recommend them. More

by JOHN.MAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2023

I love my bronco, it was a great move. Service department is super nice too. More

by jonkaplan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, Kitt Kittles
Mar 06, 2023 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2023

I appreciate when they get us in and out because we live an hour away. More

by jmvjav1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Myers
Mar 06, 2023 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Dear Maintenance and Recall Repair team, I just wanted to say a big thank you for getting my van back on the road and running like a dream again. It's so smooth, I almost forgot I was driving a vehicle an More

by michelle.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Elder Ford of Tampa responded

Hi Michelle, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 01, 2023

Everything about my experience at this dealership was exceptional. True professionals great clean fresh atmosphere More

by JOHNADMS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Performance Mechanic
Mar 04, 2023 -

Elder Ford of Tampa responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 01, 2023

Service center was great. Worked through all the issues that I needed to address. Lessa and Nicole did a great job at making sure they got everything taken care of. More

by dshipp8931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lessa Assistant Service Manger
Mar 04, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one. Safe travels!

March 01, 2023

Service is great. Just wish there was better communication between departments. It sucks that everyone has to run across the street to get an answer. I got an allign More

by smartinez4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Elder Ford of Tampa responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (813) 933-6571 and we will do our best to make this better. We hope to hear from you soon.

...
139
...