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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,535 Reviews
Call Service Center (813) 321-1234

3,535 Reviews of Elder Ford of Tampa - Service Center

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July 26, 2025

I had purchased a blue certified limited warranty that was not honored in dealerships scammed More

by Mara133
Recommend Dealer
No
Employees Worked With
DANIEL IRSOLA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 25, 2025

Excellent service, i always come here and get river as my service advisor he is great More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hall
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Jul 27, 2025 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 24, 2025

Advisor insured that issue was fixed and in fact checked all codes personally. No issues since. Also staff at Fast Lane across street did great job diagnosing also. More

by scott.tutko
Recommend Dealer
Yes
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Jul 27, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback. If there is anything else we can do to assist you, please let us know! Take care!

July 23, 2025

Michael is extremely pleasant and knowledgeable. He kept me updated throughout the whole process. Very satisfied with the service! More

by Bruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Elder Ford of Tampa responded

Hi Bruck, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2025

Alejandra Galle, Quick Lane Service Advisor was excellent. Kudos to Devante and Hector, the techs who worked on my truck. Stopped in for oil change, alignment and installation of new tires. Anothe More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devante and Hector
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Jul 24, 2025 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2025

He always treats us well, he is a very kind person. He always serves us well; he is a very professional and kind person when it comes to his work. We are very satisfied with his service. More

by bane1983
Recommend Dealer
Yes
Employees Worked With
Sesar
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Jul 22, 2025 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2025

Excelente trato todo bien explicado confiabilidad recomendado de parte de un cubano gracias por todo More

by robertoviltres3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2025

Great customer service Micheal was very helpful his customer service was excellent and my vehicle was done in a timing matter More

by Jessicarodriguez33540
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tafur
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Jul 20, 2025 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We do hope we can be of assistance in the future. Take care!

July 17, 2025

Daniel was very helpful. He made a stressful situation much easier for me! I am very appreciative for the service I received! Thank you! More

by jojoatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaire Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Daniel is the man to see and resolve the issue. Great communication skills and great on keeping me informed about what is going on. More

by oscar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Elder Ford of Tampa responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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