Elder Ford of Tampa - Service Center

Buyer beware on any warranty offer by Elder Ford. I recently purchased a used 2021 Atlas with 21k miles. Elder Ford offered a Ford Blue Certified Warranty with comprehensive coverage on anything for I recently purchased a used 2021 Atlas with 21k miles. Elder Ford offered a Ford Blue Certified Warranty with comprehensive coverage on anything for the first 30 days. After about a week I noticed the brakes were very squeaky when they were cold. The car was garage kept and it had nothing to do with morning moisture. After 4 visits they would not do the right thing and replace the pads/rotors on a $30k SUV. 1st service appointment they didn’t take my wife serious and said she was riding her brakes too much (degrading and not accurate). 2nd service visit I took the car in and the technician recommended replacing the rotors and pads. The Elder Ford Warranty department said we had to add anti squeak compound and scuffed up the brake pads. This was done and the noise went away only for 1 week. 3rd visit was on a Saturday and they couldn’t work on it since the warranty department wasn’t in. 4th visit since parts are not out of spec they wouldn’t do anything else except scuff the pads more. This experience has shown me that Elder Ford does not back up their warranty. I will definitely spread this message to my thousands of social media followers and my auto blog. I hope I can spare someone wasting their time like I did with Elder Ford. There are many dealership in Tampa (especially Ford) many better options to choose from. More

My first visit with the Service Department was a great experience. I will use Elder Ford for future vehicle service. experience. I will use Elder Ford for future vehicle service. More

Great service with a smile in their faces Employees that listen to my concern and fix it right the first time listen to my concern and fix it right the first time More

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

Great service, very informative kept me updated on the status with no surprises Really appreciate him hes a great example of great service person status with no surprises Really appreciate him hes a great example of great service person More

Good service and I liked the video sent to me of the mechanic going over my car. mechanic going over my car. More

great team nice waiting area plenty to watch staff was attentive even with as many customers as they had attentive even with as many customers as they had More

Always great service! Thanks so much for your assistance. Good job on my car today Thanks so much for your assistance. Good job on my car today More

Excellent service, Zaire was fantastic in helping us purchase our new F-150. Told them a price and they made it work for us. Highly recommend. purchase our new F-150. Told them a price and they made it work for us. Highly recommend. More

He did not honor my recall on my car and still not fix I disappointed I disappointed More