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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,456 Reviews

3,456 Reviews of Elder Ford of Tampa - Service Center

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August 16, 2023

Everyone is very professional yet I feel like they are family. I love coming here. It's quick they let me know if they spit a potential problem and ask me if I would like to take care of it now. Or later More

by LINDAWITTEVEEN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Great customer service was provided and everyone there was really great to work with. Exceeded all of my expectations. More

by JTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Great customer service care and the staff will keep you up to date with progress of your car. More

by dmackizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I am much more comfortable with the service side, which has always been OUTSTANDING! I just bought a Ford Escape from another dealership because of the way Elder Ford's sales team, and sales management, tr More

by FREDERICGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

I came in for a warranty issue with the exhaust and she took care of it. More

by JRUSSRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Very helpful and communicative with my repairs, I’m happy with my service and experience More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Service writer was hostile and unprofessional. My truck was misdiagnosed. Was told it needed a PCM and a new engine. Total cost $15200. Turns out it was the key fob and I fixed it for $80. Uneduc More

by MIRIAMBAKER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Good service keep my service my truck right I like the service all way thanks More

by DOBANDO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Zero communication after a purchase and an issue. Would not go here again! No one answers service when you cal! Disappointed! More

by KURLIE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rei
August 11, 2023

My First time experience was great. Staff was attentive and communicated everything along the way. More

by Borriquababe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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