Elk Grove Subaru

Great experience,great sales staff,very thorough Awesome salesman, went through the features and benefits with my wife and I. Didn't skip any steps to the sale. Very professional! Would buy again fro Awesome salesman, went through the features and benefits with my wife and I. Didn't skip any steps to the sale. Very professional! Would buy again from Gabriel Morales. More

Best Car Buying Experience EVER I just had a great experience leasing a car from Elk Grove Subaru. Mike Kim was awesome to work with, genuinely nice, low-key and very knowledgeable. I just had a great experience leasing a car from Elk Grove Subaru. Mike Kim was awesome to work with, genuinely nice, low-key and very knowledgeable. I never felt pressured to buy something I couldn't afford and Mike went out of his way to make sure I got the most car for my money. He also made the test drive fun and I learned so much more about what a great car the Subaru is. Thanks to all of you for enabling me to get the car I wanted for the price I needed. I will be recommending Elk Grove Subaru and Mike Kim to everyone! More

Mike Kim is 5 STARS Bought a Subaru Outback from Mike a few weeks back. The purchase was a little out of the ordinary and we searched dealers in 4 states looking for a de Bought a Subaru Outback from Mike a few weeks back. The purchase was a little out of the ordinary and we searched dealers in 4 states looking for a deal that fit our needs (moving from Sacramento) and driving cross country while trying to avoid multi state taxes and fees. My wife wanted a very particular car which we were unable to find and Mike found the car and put us behind the wheel. Felt like I was buying from a friend. He has followed up and when we ran into a delay on an extra we ordered he expedited the handling of the reimbursement so we could be on our way. More

Very good buying experience We knew what car we wanted and the dealership had the exact model in stock. David was our salesman and he was extremely knowledgeable and was very pl We knew what car we wanted and the dealership had the exact model in stock. David was our salesman and he was extremely knowledgeable and was very pleasant and professional. He took the time to answer our questions very thoughtfully. Overall, one of the easiest and best car buying experiences we have had. We plan to use them for service also and believe we will receive the same degree of customer service. More

We find O-H-I-O everywhere we go! We walked into the dealership to look at what would be our first Subaru (ever) and our first officially brand new car. I had been in contact with Mik We walked into the dealership to look at what would be our first Subaru (ever) and our first officially brand new car. I had been in contact with Mike Kim via e-mail prior to coming in for our test drive and I knew we would have a great experience based on his willingness to answer questions. Mike made us feel like we were dealing with family, he answered all of our questions, provided us with great things to think about, and even gave us some dad-like advice! He was extremely knowledgeable about the brand and the Crosstrek. The one or two questions he was not 100% sure on he made sure to find out for us before we left. We also had a great connection with Brandon Vaughn in Finance. Being a fellow Buckeye fan, our trip to Elk Grove Subaru and the purchase of our new Crosstrek would not have been complete without a O-H-I-O photo infront of it with our Sales guy and our Finance guy (thanks for the suggestion Brandon!) It was a very personal experience and I would 110% recommend Mike Kim, Brandon Vaughn, and Elk Grove Subaru to anyone looking for a new vehicle! THANK YOU!! More

I can't say enough good things! I really can't say enough how great my experience was at Elk Grove Subaru! I felt like I was in great hands with Rod and Jeremy;they were friendly, in I really can't say enough how great my experience was at Elk Grove Subaru! I felt like I was in great hands with Rod and Jeremy;they were friendly, informative, and really knew there stuff! Everyone else that I encountered in my time there greeted me with smiles and opened doors. It was by far the easiest and most refreshing experience I've had buying a car. Oh, and I LOVE my Subaru Legacy! All in all, I couldn't ask for more! More

Enjoyable shopping experience After a lot of research and internet surfing for the perfect used car we spent long weekends at several car dealerships. We had decided on a Subaru Ou After a lot of research and internet surfing for the perfect used car we spent long weekends at several car dealerships. We had decided on a Subaru Outback and we had a specific budget, but no one was able to give us what we wanted. We drove an hour away to Elk Grove, where we were greeted by Curtis. The inventory at Elk Grove was amazing! We ended up driving away in a NEW Subaru Outback for a price we were happy with. THANK YOU, Curtis, Dave and Mike! You all made us feel like VIPs and the process of buying a car enjoyable!!! More

Excellent Customer Service!!! My husband and I did our research and decided to come here to look for a new car after being in a recent car accident. I wanted a car that is reliab My husband and I did our research and decided to come here to look for a new car after being in a recent car accident. I wanted a car that is reliable and safe, and I was able to find that at Subaru Forester 2015. David Melo was great to work with. He's professional and very informative. It was a pleasant experience having a knowledgeable salesman to provide you with all of the answers to your questions and all of the features and performance of the vehicle I purchased. He made you feel like he was not just out to sell a car. Very sincere and honest. My husband and I had no apprehension whatsoever in discussing my financial situation with him and he was very prepared with everything needed to make my final step a smooth one. It was a pleasure doing business in Subaru Elkgrove! We walked out with the car we wanted, at the price we wanted! I would recommend this dealership to anyone! Also, 5 star to Matthew Cole of Service for extending excellent customer service to us though we were late in our appointment for installing my front bumper undergrad and Shock sensor and he even have us $100 discount for waiting a bit more to finished the installation! Wow! Now, beat that! More

Dave Melo, Salesman without the Sleaze Factor First, I wanted the cheapest brand new Subaru Crosstrek I could get my hands on. I just kept calling dealers who could get the price down on a cash p First, I wanted the cheapest brand new Subaru Crosstrek I could get my hands on. I just kept calling dealers who could get the price down on a cash purchase with my savings. I went to Albany, Diablo, Marin, Napa and Serramonte in the Bay Area. At Serramonte I got a quote for under 20K for a stick, dark gray model and went over to test drive it. I was hoping to find a different color of the same model because the dark gray seemed a bit 'gangsta' for me. On checking the computer, I was told that there were blue manual transmission models similar at Gold Rush in Auburn and Elk Grove. Gold Rush could not match the Serramonte price nor could any of the other dealers. I then called Elk Grove Subaru and spoke with Dave Melo. I told him about the price quote at Serramonte and asked if he could match it. After some inquiries he made with the office staff, he matched the price at Serramonte! After getting the verbal handshake and assurance, I jumped on Amtrak and headed for Elk Grove. I met with Dave who had the car ready for a test drive. I fell in love immediately. Just as our agreement stated, I got the Crosstrek XV for the exact price we had agreed upon. Dave was extremely helpful getting all the paperwork filled out and even took time to pair my iPhone to the built-in bluetooth. What I enjoyed most was his honest and personable manner without any of the hype and fake friendliness with which auto salesmen are often, and sometimes unfairly, characterized. After cutting a check to the finance officer, I hopped into my new Subaru and drove it back to the Bay Area. When people admire my blue Subaru, you can be sure that I will tell them where it was purchased and encourage them to go see Dave Melo. Brian Lewis, Richmond, CA More

Quick and Easy. I showed up to look at used cars and left with a new car. I told the salesman that I had to leave by a certain time and I had a monthly payment expect I showed up to look at used cars and left with a new car. I told the salesman that I had to leave by a certain time and I had a monthly payment expectation. He made it happen and I drove off. I was surprised how seamless and easy they made it, compared to my past experiences at other dealerships. Thanks again. I will definitely come back for my next new or used vehicle. Steven- More