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Elk Grove Subaru

Elk Grove, CA

4.7
1,776 Reviews
The team at Elk Grove Subaru would like to welcome you to our dealership in Elk Grove, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Subaru vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elk Grove, you can always count on the professional technicians in our Subaru service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Elk Grove count on the high-quality vehicles and services found at Elk Grove Subaru, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8581 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 1,776 reviews

July 26, 2018

Tried to buy a car here but no one cares to reply Tried to purchase a vehicle at this dealership for my son and sent numerous emails that no one replied to. The internet sales repvdid not want to hono More

by Car shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Gonzalez
Aug 13, 2018 -

Elk Grove Subaru responded

We're very sorry that our usually attentive customer service appeared lacking in your experience! We strive to offer each of our interested parties our very best efforts, but we will certainly take your critique as a platform to improve! We hope that the car you did purchase will serve you well, and wish you the very best. Sincerely, Emily Lasher Van Orden evanorden@lasherauto.com

July 19, 2018

Just Awesome customer service I had the best customer service experience. From the moment I called and talked to China till I drove the car home. Fantastic service Pam Verduzco More

by Monikadevi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Pam Verduzco, China Wilson
Aug 13, 2018 -

Elk Grove Subaru responded

Being knowledgeable about our vehicles is one of greatest sources of pride, and we love the opportunities to inform our customers about the many wonderful details available to them! Thank you for your business and your kind words, they are both greatly appreciated! We hope to see you again soon! Please enjoy your Outback in the meantime! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com

July 18, 2018

Excellent Customer Service I contacted Mike Carlson about purchasing a 2019 Subaru Ascent by providing him some details about my preferences. Mike wrote back almost immediately More

by jide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carlson
Aug 13, 2018 -

Elk Grove Subaru responded

We strive for our customer service to be thorough, attentive and personalized, and we're so pleased to know that Mike provided you with just that! We hope that your new Ascent has provided wonderful driving for your family, and that you'll not hesitate to return to us for any of your future vehicle needs! Thank you! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

July 16, 2018

Great Deal and No Pressure Negotiation Came in at 3PM and I was able to drive a new Subaru Outback Touring by 6:30 pm. It was great to do business with Pam Verduzco. I had initiated a price More

by Baldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Vaughn, Pam Verduzco, Ashley Gonzalez
Aug 13, 2018 -

Elk Grove Subaru responded

We strive to offer service that tailors the experience to each of our clients, and we're so glad to hear that our team served you well! We hope that our friendly and efficient efforts sufficiently demonstrated our desire to please and that you'll return to us for any of your future vehicle needs! Thank you so very much, Emily Lasher Van Orden evanorden@lasherauto.com

July 16, 2018

Awesome! Great Subaru Dealership! Tim knows the brand inside out so it's worth seeking him out! Usually hate the new car buying process but they made it quick, More

by ❤️ Subaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carlson
Aug 13, 2018 -

Elk Grove Subaru responded

We aim to staff our stores with the most knowledgeable and attentive teams possible, and we're so happy to hear that you were well served in your visit here! Please know that our efforts don't end in sales, we are readily available to help maintain that wonderful Subaru vehicle, as well! Thank you for your business! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

July 13, 2018

Great Experience I dealt with Mike Carlson on line to buy a 2019 Ascent. Mike was very professional and kept me updated on the arrival date of my new car. On the day More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carlson, Jeremy Remillard
Aug 13, 2018 -

Elk Grove Subaru responded

We are thrilled to know that we have continuously earned your business, and thank you so very much for taking the time to share your kind words with us! We hope that you are enjoying the new Ascent to the very fullest! We look forward to seeing you again in the future! Warmly and with thanks, Emily Lasher Van Orden evanorden@lasherauto.com

July 10, 2018

No pressure, out with your car in three hours! I vividly remembered Pam Verduzco back in 2014 when she assisted me with my Subaru Crosstrek lease and eventual purchase of the vehicle. Knowing how k More

by Liston5294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Remillard, Pam Verduzco
Aug 13, 2018 -

Elk Grove Subaru responded

What a wonderful testament to our beloved Pam! She is a pivotal member of our team and we are so glad to hear that she made such a positive impression on you! We all work very hard to provide the customer service you have noted here, and we hope to continue to demonstrate just that for as long as you'll honor us with your business! Thank you! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com

July 04, 2018

new purchase Mike was very helpful in working with me, living in Rocklin and with my daughter, living in los Angeles on a purchase of a Subaru outback. More

by dude55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carlson
Aug 13, 2018 -

Elk Grove Subaru responded

We so appreciate your 5-star rating, and your business! We hope that you're enjoying your Subaru and that you'll return to us for anything further you should need! Thank you!! Best, Emily Lasher Van Orden evanorden@lasherauto.com

July 02, 2018

Totally Awesome Dealt with Mike online and got Ashley when I went to the dealership. She knows her stuff and is very comfortable to deal with. Great price from intern More

by Lorinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Gonzalez
Aug 13, 2018 -

Elk Grove Subaru responded

We're so pleased to hear that you enjoyed your experience with us and that you felt in competent hands during your purchase! We take great pride in our team and the vehicles we sell, and we're honored to have earned your business! Please know that we are readily available for any of your future vehicle needs, we hope to see you again! Thank you, Emily Lasher Van Orden evanorden@lasherauto.com

June 25, 2018

Friendly, no pressure experience Everyone was very friendly and helpful. I felt no pressure and they did a great job getting me the car I wanted with no drama. More

by tedwca2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Elk Grove Subaru responded

We so appreciate that you touched on a few of our main goals in selling--we want for our clients to feel comfortable, confident and satisfied with their purchase! Thank you for choosing to do business with us! We hope that you continue to enjoy your new car and turn to us for any of your future vehicle needs! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com

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