Back

Elk Grove Toyota

Elk Grove, CA

4.6
3,328 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
Contact Dealership

9640 West Stockton Blvd

Elk Grove, CA

95757

Directions

By Type

Showing 3,328 reviews

November 02, 2019

Oil change air filters and AC cabin filter change. Have appointment still waiting for two and half hours But the service technician and clerk are good More

by Camry
Recommend Dealer
Yes
Employees Worked With
T. Tran, Matthew Shrum
Nov 02, 2019 -

Elk Grove Toyota responded

Thank you for coming to see us for service! We apologize for any delay in getting your vehicle to you. We hope to provide you with a 5-star customer service experience next time!

November 01, 2019

Recent purchase I recently purchased vehicle no.6 from Brian Rae and Elk Grove {Florin Road} Toyota.I would not hesitate to recommend this dealership and most of a More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rea
Nov 02, 2019 -

Elk Grove Toyota responded

Thank you Chris, for your kind words. We are thrilled to hear that you have been enjoying your visits with us especially with Brian. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 31, 2019

At the dealership the employees are all pleasant. However even with an appointment I find the service to be very slow. Otherwise things are ok. More

by Doc
Recommend Dealer
Yes
Employees Worked With
Steve Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Elk Grove Toyota responded

Thank you for sharing your feedback with us here online. I am happy to hear that you found all of our employees to be pleasant. We are working hard to shorten the wait time. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 31, 2019

First time at the new express facility. It was a great experience. Adrian did a great job explaining everything and he was very courteous. My vehicle was done when he said it would be done, and that’s i More

by Martin
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Nov 01, 2019 -

Elk Grove Toyota responded

Hi Martin, I am thrilled to hear about your time at our new Express Maintenance facility. It is pleasing to hear that you enjoyed your time with Adrian at our Service department. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

October 31, 2019

I think this dealership is awesome, I’m very pleased with the service I received. All the employees I dealt with were very courteous and helpful. I will definitely be coming back here for my future service More

by Dreynolds
Recommend Dealer
Yes
Employees Worked With
Gary Oehler
Nov 01, 2019 -

Elk Grove Toyota responded

Thank you so much for sharing this awesome review here on DealerRater. We are happy to hear that you enjoyed your time with our courteous and helpful staff. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 30, 2019

Ronald was very sweet and was prompt in helping me when I showed up for my vehicle service. He was knowledgeable and assisted me in getting the best value of the services and prompt check out. Look forward More

by Toyota Family 4
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
Oct 31, 2019 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Service department. I am glad Ronald Was sweet and prompt in helping you with your vehicle service needs. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

October 29, 2019

Adrian was great to work with. He remembered me from Adrian was great to work with. He remembered me from prior. He took great care of me, kept me informed, and had great conversations. Please also More

by Sqwish
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Oct 31, 2019 -

Elk Grove Toyota responded

Hi Mark, Thank you so much for your kind words. We are happy to hear that you enjoyed your time with Adrian, Dave and the rest of our Express Maintenance team. I want to thank you for your business and for reviewing us here online. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 28, 2019

Took my Prius in for an oil change,they did not explain my bill ,very long wait, i’m not sure if I’ll take it back. More

by Pups1921
Recommend Dealer
No
Employees Worked With
Not sure
Oct 29, 2019 -

Elk Grove Toyota responded

Hello - Thank you for taking the time to let us know about your experience. We apologize for any frustrations you experienced. We hope to have the opportunity to earn back your business and provide you with a 5-star customer service experience. If there are any outstanding matters that we can address, please do not hesitate to contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

October 28, 2019

Greater Service Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next More

by clz10176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate your kind words and look forward to working with you again next time!

October 26, 2019

No pressure sales! Great experience! From the reception staff to the credit department, I (female) was treated with calm, kind respect! I bought the car I wanted and another was never su More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Portillo
Oct 27, 2019 -

Elk Grove Toyota responded

Thank you for your kind words and feedback! We appreciate your business and look forward to working with you again in the future!

...
122
...