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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

February 12, 2019

Recall appt I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It w More

by Vehicle2014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2019 -

Elk Grove Toyota responded

Thank you for reaching out. We appreciate your kind words for our staff, despite the wait you experience. We are working to build a larger facility to help alleviate wait times. We are sorry to hear you weren't updated throughout your appointment, as that is not our standard for doing business. We hope to improve upon your experience greatly the next time we see you. Should you have any concerns you'd like to discuss with us directly, please do not hesitate to reach out to Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000. Thank you!

February 11, 2019

Great Service Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was More

by dloch12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler
Feb 12, 2019 -

Elk Grove Toyota responded

Thank you for the kind review. We appreciate your time and your business. I am happy to hear that your Advisor was polite and friendly. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 10, 2019

Excellent Advisor Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expe More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Feb 11, 2019 -

Elk Grove Toyota responded

Thank you for this great review! We appreciate your kind words for Jose and our service team! Thank you for your business!

February 06, 2019

10k Service My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota More

by HANNAHSEIBEL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chase, Anthony Aldrete, Charles Linck, Fred Daniels, Nicholas Kersten, Mark Kleefeld, Brian Demille, Daniel Kinnear
Feb 07, 2019 -

Elk Grove Toyota responded

This is a great review! We are happy to hear you received friendly and knowledgable service here at Elk Grove Toyota! Thank you for your business - we look forward to working with you again!

February 06, 2019

Nice advisor Nice service. John Nguyen is the one that always helps me. He is a nice, cared person and conscientious person. I usually suggest other members in my More

by Yen Huynh
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words for John! Thank you for your business!

February 06, 2019

Joel provided great service Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time More

by Tacomaowner123456789
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Feb 07, 2019 -

Elk Grove Toyota responded

Thank you for this review & feedback! We are happy to hear Joel provided helpful service during your recent visit! We appreciate your business & look forward to working with you again!

February 05, 2019

Awesome Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and More

by Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Elk Grove Toyota responded

We are happy to hear you received 5-star customer service here at Elk Grove Toyota! We appreciate your business & look forward to working with you again soon!

February 05, 2019

Great work The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills whi More

by Faiaz. M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sady
Feb 05, 2019 -

Elk Grove Toyota responded

Thank you for this review & feedback! We appreciate your business and your kind words for our Elk Grove Toyota staff! We look forward to working with you again in the future!

February 04, 2019

Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o More

by Eg guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
Feb 05, 2019 -

Elk Grove Toyota responded

Thank you for your feedback! We appreciate your business and apologize for any delays in getting the parts. We are happy to hear that Nick provided you with great service!

February 04, 2019

Excellent service by the dealership! I have been coming to this delealership for oil change service for my cars because it’s close to my house and finish within an hour and half. They we More

by Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Feb 04, 2019 -

Elk Grove Toyota responded

Thank you for this review & for your kind words! We appreciate your continued business and look forward to working with you again in the future!

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