Elk Grove Toyota

Great experience with short wait time Just needed the schedule maintenance done on the car. Worked with a individual named Brian. He was very professional and answered all my questions wit Just needed the schedule maintenance done on the car. Worked with a individual named Brian. He was very professional and answered all my questions without even me having to ask. He did give me a wait cause it was a lil busy busy it all got knocked out in half the time. He made sure I was taken care of. Definitely going to ask for him again next visit for sure. More

Worth the wait We walked in at Elk Grove Toyota after asking for a quote the day before on a Hybrid Camry. It’s been in our bucket list to buy last year. Of course We walked in at Elk Grove Toyota after asking for a quote the day before on a Hybrid Camry. It’s been in our bucket list to buy last year. Of course we decided to get it on a Busy Sunday afternoon, glad we met Mr Bill, he was professional, helpful and very nice, honest person. no heating the bushes here and was respectful of our time. We felt bad since he’s supposed to clock out at 6 but he finish our transaction until it was done. Thank you for an excellent customer service Bill, Patrick and Ahmad. Elk Grove Toyota truly trains their employees with what customer service is about! What a great team!! I’ll be back for our 8th Toyota car! Kudos!! More

Excellent customer service Kaylee is excellent. She notified us the car's status very often and explained all of our questions. Thank you for having such an kindness customer Kaylee is excellent. She notified us the car's status very often and explained all of our questions. Thank you for having such an kindness customer service like Kaylee. More

great customer service They have great customer service. The service personnel who attended gave me some option on what to do with the low thread tires instead of pressuring They have great customer service. The service personnel who attended gave me some option on what to do with the low thread tires instead of pressuring or to stir fear on customer. More

Honored warranty no problem! About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a w About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a warranty replacement and repair without charge! Excellent! Perfect! More

Best Dealership to work with....Elk Grove Toyota!! We have purchased new Toyota vehicles, and two used Toyotas, throughout our 40 year marriage. In total, 8 new cars/trucks and 2 used trucks, in this We have purchased new Toyota vehicles, and two used Toyotas, throughout our 40 year marriage. In total, 8 new cars/trucks and 2 used trucks, in this time span. Why the consistence?....because of their reliability, safety and comfort. We have shopped the 4 main Toyota dealerships in the Sacramento region to do comparisons in pricing and service. We definitely find that Elk Grove Toyota far surpasses the other dealerships in all categories important to a customer. Jeremy recently sold a new TRD to our son so we asked to meet with him for our recent purchase. We STRONGLY recommend Jeremy as a salesperson! His professional demeanor, knowledge and guidance are the best we have ever experienced. We also greatly appreciate his patience while we debated between the Highlander and Forerunner, as well as, the all important decision of which color! Without hesitation, we will recommend Elk Grove Toyota to friends and family going forward. More

Brian- definition of customer service. Brian did an awesome job! Best experience I’ve had with a service rep at Toyota. I would request him for all my future service appointments. Brian did an awesome job! Best experience I’ve had with a service rep at Toyota. I would request him for all my future service appointments. More

Excellent service and trusting relationship We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, pr We wish to thank Michael Lau and Elk Grove Toyota for a wonderful experience with having our 2009 Toyota Corolla serviced. Michael Lau is thorough, professional and very trustworthy. He always takes care of our vehicles quickly and accurately at the most reasonable cost. Michael Lau is the main reason that we travel from Manteca to Elk Grove to have our car serviced. We don’t mind traveling the extra miles because we know that we can trust Michael Lau to service our vehicles honestly and to treat us with dignity and respect. More

Perfect! My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even My service representative and the parts department went above and beyond the call of duty. Though he wasn't a mechanic, he put my cabin filter on even though my service had been done for quite some time. More

Airbag recall Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the Quick courteous personnel, work was completed in a timely manner and no worry about finding transportation to and from your home. Upon picking up the car,it was efficient with little or no time to wait. It was a pleasant experience. More