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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,423 Reviews

1,423 Reviews of Elk Grove Toyota - Service Center

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September 11, 2025

Very positive experience! My car was quickly checked in, even though I did not have an appointment. Staff was friendly and helpful, listened to my concerns. Great communicati More

by Calzephyr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand Yabut
September 09, 2025

Great Service! My advisor John was very detailed by given us our options, saved us some $$, and communicated thoroughly from the beginning to the end. More

by Lateisha.roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review your experience with John. I am happy to hear he gave you options to save money. We look forward to welcoming you back in the near future. Sincerely, Jeannette Blair Customer Relations Manager

September 07, 2025

My appointment was promptly taken care of with Mathew. He is professional, knowledgeable, and explains everything throughly. I never had a bad experience with Elk Grove Toyota..only thing tho, I wished of More

by cynthia2kz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 10, 2025 -

Elk Grove Toyota responded

Hello Cynthia, Thank you for your wonderful feedback. I am glad to hear you enjoyed your time with Mathew. I will be sure to share your concerns about the shuttle with our upper management. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

Mike has excellent customer service skills and is a very honest and trustworthy person. He always goes over and beyond his call of duty…. And is very knowledgeable and thorough …. Making sure the customer More

by Dabboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review on Mike. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2025

Service writer Mike was great. Fully explained everything regarding my repair. Will use Elk Toyota again! More

by Dr2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Elk Grove Toyota responded

Hello, I am happy to hear Mike explained all the repairs to you during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 27, 2025

The person helped us was really nice he helped us to made key right way we didn’t have to go back More

by Rehana hussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magail
Aug 27, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review on Miguel. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 24, 2025

Although they were extremely short staff and I was unable to set an appt. I was seen and helped. I had an estimate ready time of 6 pm however they were complete by noon. More

by Margaritabarajas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela (Mickey) Alvares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your patience during our short staffing. I am happy to hear your vehicle was done sooner than estimated. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 24, 2025

Friendly, and fast Svc car was ready in a fast manor and close to home More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Elk Grove Toyota responded

Hello Nan, Thank you for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 23, 2025

Friendly employees. Fast service. Internet it's not good while you're waiting, but they're waiting area is clean More

by Leticia G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Elk Grove Toyota responded

Hello Leticia, Thank you for your feedback. I have addressed your concerns about the internet. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 21, 2025

The service staff was friendly and quick. My service was completed in less than hour. I did not expect that. Thank you Elk Grove Toyota! More

by TimothyNguyen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Elk Grove Toyota responded

Hello Timothy, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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