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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,370 Reviews
Call Service Center (916) 405-8000

1,370 Reviews of Elk Grove Toyota - Service Center

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March 25, 2023

Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. More

by ctrinh89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello, I am glad to hear your Advisor was friendly and informative during your visit. Your satisfaction is our number one goal. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2023

Great place. Alvin is always very helpful and knowledgeable. Always takes care of any issues. More

by Snand007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review and your feedback. I am glad to hear you have been enjoying your services with Alvin. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2023

I’ve taken my car for service here since I bought it and have been satisfied. Their work is always on time and they have very informative personnel. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Elk Grove Toyota responded

Hi Armando, I am thrilled to hear about your visit to our dealership. We count ourselves lucky to have customers like you. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 18, 2023

Great service with good communication about tech suggestions. Always feel that my car is in good hands. More

by Lisandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ascension,
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Mar 27, 2023 -

Elk Grove Toyota responded

Hello Lisandro, Thank you for taking the time to review our dealership. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2023

The service advisor is knowledgeable & has a pleasing personality, oil change & rotation was done a little longer than I expected but must have a busy day, overall I’m happy More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae
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Mar 13, 2023 -

Elk Grove Toyota responded

Hi Paul, I am happy to hear you enjoyed your time at our service center. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 11, 2023

Excellent service: services were completed in a timely manner. Very satisfied with the waiting area. More

by Charles Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Elk Grove Toyota responded

Hello Charles, Thank you for taking time out of your day to review Elk Grove Toyota. I am glad to hear you received an excellent service. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 09, 2023

Andres Flores is great. Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer se More

by yllz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2023

Great customer service… if only they could tell me what other stuff need to be fixed or written it down More

by phtdrgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Elk Grove Toyota responded

Hello - Thank you for taking the time to provide this feedback. Please contact our Service Department at (916) 908-3735 for additional details concerning your vehicle. We'd be happy to provide you with specifics.

February 25, 2023

Elk Grove Toyota did a great job servicing my car and finished early. Thank you More

by jean_williams4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2023 -

jean_williams4 responded

Approved

February 16, 2023

Thank you Nick for ensuring my car got done early so I could have it for Valentine’s Day. More

by Ltucker001
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
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Feb 17, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear Nick was able to get your vehicle in and out in time for Valentine's Day. We truly appreciate your time and your business. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

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