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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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June 24, 2020

The body shop did an excellent job. Matt was also excellent keeping me updated on the progress and completion date Highly recommend others using the body shop More

by Debmike6
Recommend Dealer
Yes
Employees Worked With
Matt Levine five plus stars
Jun 28, 2020 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for taking the time to tell us about your experience! We appreciate your willingness to recommend us to others, based on your experience! Thank you!

June 23, 2020

Service Advisor was courteous, informative, and knowledgeable about hybrid batteries, warranty period, and why car smelled like rotten eggs. They replaced battery, I'm back on the road, and Camry d More

by JFK
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Jun 23, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind review. I am happy to hear that Nick was knowledgeable and helpful during your time with us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 22, 2020

The customer service was great, but I was just a little disappointed that my car wasn’t ready the same day that it was promised. More

by DE
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ramirez
Jun 23, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. I apologize that your vehicle was not ready the same day. I will address your concerns with our Body Shop Manager and staff. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 20, 2020

Fred was very helpful and professional At all times. I Fred was very helpful and professional At all times. I very highly recommend Fred for anyone that may be visiting the Toyota dealership in Elk Grov More

by Dwane
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Jun 21, 2020 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for taking the time to tell us about your experience! We appreciate your business!

June 19, 2020

Elk Grove Service Department receivesA 10, 10 being Elk Grove Service Department receives A 10, 10 being Excellent. My appointment scheduled was on time. The Service Advisor was Anthony Aldrete E More

by Slipperysam1340@gmail.com
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Jun 21, 2020 -

Elk Grove Toyota responded

Thank you for your feedback! We are grateful for your business!

June 16, 2020

I went in for a factory recall they took care of it and even paid for ride service to and from my home so I didn’t have to wait More

by kathykeep
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Jun 18, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your time and your business. We are happy to know that you enjoyed your time with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 12, 2020

Excellent service. Service advisor was great and recommended what service was needed on my car. Wait time was acceptable. Lobby was clean and social distancing protocols was in place. More

by MyRav4
Recommend Dealer
Yes
Employees Worked With
Milton Vong
Jun 14, 2020 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your service experience here at Elk Grove Toyota! We appreciate your business and kind words!

June 04, 2020

Great customer service at a reasonable price. I had 3 engine belts replaced and AC repaired because there was a leak. The cost was about half the price I was quoted at another dealership. I will c More

by Reylean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Elk Grove Toyota responded

Hello Reylean, I am so happy to hear that you found Elk Grove Toyota pricing lower than another dealership. Your complete satisfaction is always our number one goal. We are here any time you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 04, 2020

Excellent repair work and friendly staff! Car was done early 😁 finance for service was pleasant and the car is running like it was new 😁 thanks More

by hersheyrobin90
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
Jun 05, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking time out of your day to review Elk Grove Toyota. Your feedback means a lot to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 04, 2020

5k service Service is quick and they do a good job with customer spacing in the waiting area. The service area workers are all friendly and they all value the cu More

by peatmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Kane Bui was great and went the extra mile.
Jun 05, 2020 -

Elk Grove Toyota responded

Hello, I am happy to hear that you have been enjoying your time with us. We greatly value your time and your business. Thank you for taking the time to share this kind review. We are lucky to have such an amazing customer like you. Sincerely, Jeannette Blair Customer Relations Manager

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