Elk Grove Toyota - Service Center

Alvin and Steve did a great job regarding taking care of my vehicle and keeping me informed. I appreciate the great service! Would Definitely Recommend Them!!! my vehicle and keeping me informed. I appreciate the great service! Would Definitely Recommend Them!!! More

I love going to the elk grove dealership. Not only they have excellent customer service, but they got my car in and out and free car wash. Couldn't ask for more !! have excellent customer service, but they got my car in and out and free car wash. Couldn't ask for more !! More

The Repair and Service A1 !!! I received the best of service from the time that I arrived at the shop and first spoke to Amy. She was so polite and professional. Matt Levine was I received the best of service from the time that I arrived at the shop and first spoke to Amy. She was so polite and professional. Matt Levine was my body shop estimator, he was the best! He gave his full attention to what I had to say and explained so that I understood what would be done to repair the car. I had never been happier when I saw the finished product of my car. It looked like a new car! I think everything was done to make me happy, down to wash and use of Wheel Cleaner on tires. I highly recommend your service to others that need repairs. It did of course concern me that employees were not practicing social distancing and wearing mask among each other. More

It all worked out fine we are happy with the work that was done on our car by Mr Kane. He really knows his onions was done on our car by Mr Kane. He really knows his onions More

BIGGEST MISTAKE!!!I bought a brand new Toyota Camry BIGGEST MISTAKE!!! I bought a brand new Toyota Camry Hybrid from Elk Grove Toyota on 5/15/2020. I also purchased the maintenance packages, glass co BIGGEST MISTAKE!!! I bought a brand new Toyota Camry Hybrid from Elk Grove Toyota on 5/15/2020. I also purchased the maintenance packages, glass coat, gap coverage, etc. BIGGEST MISTAKE OF MY LIFE!!!!! Today was my first experience with the service departments (both at the service center and the main dealership). There is no coordination or communication, the employees were rude, and there was absolutely NO SERVICE! If you're interested in a Toyota, I strongly recommend you go to another dealership or decline all additional options and packages. More

The service was great, however I was disappointed that some of the employees not assisting me were congregated in a group, not wearing their protective masks to cover their nose and mouth which are suppos some of the employees not assisting me were congregated in a group, not wearing their protective masks to cover their nose and mouth which are supposed to be warn to protect others when in close proximity to others. More

This is the dealership I have been using for the service of my last two brand new camrys and always received attentive and courteous service. Thank you! of my last two brand new camrys and always received attentive and courteous service. Thank you! More

Very pleased with the service provided by this dealer re the recall repair. The work was completed on time and their assistance in arranging for the shuttle to and from the dealership was appreciated. I giv the recall repair. The work was completed on time and their assistance in arranging for the shuttle to and from the dealership was appreciated. I give them 5 stars More

Great service Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and when it’s time to upgrade vehicles again we will no doubt choose Elk Grove Toyota as our dealer again. More

Speedy service from Matt and Michy, glad to be serviced by Toyota! I got new tires and an alignment done and they gave me a free rental! by Toyota! I got new tires and an alignment done and they gave me a free rental! More