Elk Grove Toyota - Service Center

I was so impressed with the service I received this week. A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was s A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was so helpful and kept me up to date on if this service could be completed in one day. I really would recommend Elk Grove Toyota to anyone looking for a dealership that goes above and beyong. More

The service writer was very helpful but the car rental people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. More

Bought car here and continue having it serviced here. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. Service is updated when the car is brought in by the advisor and waiting for the work is done at a proper time. More

Victor was awesome. Very friendly, helpful, and welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait to rip you off or give you a laundry list of things needed to be done to the car and spend $, but this was not the case at all. After my 30,000 mile service Victor left me a detailed message that everything went well and there were no concerns to report. When I picked up my car he had left for the day, but John happily stepped in and gave me the same great service. He answered all questions and concerns I had and I really appreciated the service these two gents gave me. My first experience makes me want to give Elk Grove Toyota all of my future business. I hope the service will always be this way. Thanks guys! More

Very good about keeping updates on the vehicle. Glad the waiting area for the Service Department in the new location was very nice and comfortable. waiting area for the Service Department in the new location was very nice and comfortable. More

Customer service always great. Fast response upon arrival. Service rep Gustavo Rios very informative and professional. Very easy in/out layout of new service location. arrival. Service rep Gustavo Rios very informative and professional. Very easy in/out layout of new service location. More

I have been going to this location for maintenance and very happy with the service. And the last time, I am very impressed with an excellent customer service provided by Daren Burke, service advisor. very happy with the service. And the last time, I am very impressed with an excellent customer service provided by Daren Burke, service advisor. More

The service advisor, Timmy, was excellent. Your staff got us in and out in out quickly. We have 3 Toyota’s serviced at Elk Grove Toyota and are very pleased doing business with your dealership. Thanks again us in and out in out quickly. We have 3 Toyota’s serviced at Elk Grove Toyota and are very pleased doing business with your dealership. Thanks again More

Mathew was an excellent representative of the company. He took me in and provided timely service with a smile on the whole way through the visit. High quality customer service!!! took me in and provided timely service with a smile on the whole way through the visit. High quality customer service!!! More

Greeted promptly. Very pleasant to work with. Paperwork was taken care of quickly so we could get on our way. Great customer service from beginning to end! was taken care of quickly so we could get on our way. Great customer service from beginning to end! More