Elk Grove Toyota - Service Center

Greater Service Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next Came in to get my 5000 thousand mile service. Was greeted promptly. Andy was friendly and provided awesome service. Definitely coming back for my next scheduled service. More

Very professional Nice place. Met with good service. Nice atmosphere. Quick service. The new place is comfortable and nice to have coffee. Joel Garcia was great to work Nice place. Met with good service. Nice atmosphere. Quick service. The new place is comfortable and nice to have coffee. Joel Garcia was great to work with. More

Awesome Service I would definitely recommend taking your vehicle to Elk Grove Toyota. Joel Garcia provided amazing customer service. The express oil change facility w I would definitely recommend taking your vehicle to Elk Grove Toyota. Joel Garcia provided amazing customer service. The express oil change facility was very clean and has nice open floor plan. More

Oil change and tire rotation and brake inspection I had an appointment scheduled for 2:20 p.m on Monday October 21,2019 and was in at 2:32. I did not pick up my car and keys till 4:30. That was 2 hour I had an appointment scheduled for 2:20 p.m on Monday October 21,2019 and was in at 2:32. I did not pick up my car and keys till 4:30. That was 2 hours waiting for my car. Way too long in my opinion but the representative helping me gave me a discount on my bill and was very patient and kind with me and the situation. More

Oil Change Joel Garcia set up my oil change and did a very good job of communicating to me the status of my service. My car was ready much sooner than I expecte Joel Garcia set up my oil change and did a very good job of communicating to me the status of my service. My car was ready much sooner than I expected. More

Unprofessional staff The advisors were so unprofessional. They were very loud and kept laughing. One of the advisors that called me to give an update about my vehicle star The advisors were so unprofessional. They were very loud and kept laughing. One of the advisors that called me to give an update about my vehicle started laughing. I could not understand him since he was laughing so hard. It took him about 20 seconds before giving me an update. It seemed like like they were in high school. I heard one customer calling the manager about their unprofessional behavior. More

10k service The service provided was excellent. Jose is very friendly and always ready to assist us explaining each question. This is our third time at Toyota dea The service provided was excellent. Jose is very friendly and always ready to assist us explaining each question. This is our third time at Toyota dealer and the service is always very good. More

Service review Brian was very nice and thorough in taking care of my car. I feel like I’m not n good hands after using the express department instead of my normal gu Brian was very nice and thorough in taking care of my car. I feel like I’m not n good hands after using the express department instead of my normal guy I’ve used for 6 years. More

A decent experience Went in with an issue with my car, they couldn’t figure out the problem but Milton had great customer service. It took me a while to find the right se Went in with an issue with my car, they couldn’t figure out the problem but Milton had great customer service. It took me a while to find the right service center to park the car, wish that would be more clear but I guess I’ll know for next time. More

Excellent service The new service area is very nice. No long lines like previously at the dealer. The staff was friendly and helpful. Explaining a lot of the work an The new service area is very nice. No long lines like previously at the dealer. The staff was friendly and helpful. Explaining a lot of the work and how to maintain the car. Brian was awesome. More