Elk Grove Toyota - Service Center

Great service My service was done quickly and Adrian was very pleasant and helpful. The new facility is beautiful. I would highly suggest Taking your car here. My service was done quickly and Adrian was very pleasant and helpful. The new facility is beautiful. I would highly suggest Taking your car here. More

Professional Danny was friendly and professional. He was knowledgeable and able to answer all my questions. He thoroughly reviewed the service provided, heads up o Danny was friendly and professional. He was knowledgeable and able to answer all my questions. He thoroughly reviewed the service provided, heads up on future needs, He went a step further and informed me of future deals and best time to buy to address my future needs. More

Service Hey came in on Sunday for a oil change Joel Garcia was quick to help me honest. He told me it was going to be a while before I came get service becaus Hey came in on Sunday for a oil change Joel Garcia was quick to help me honest. He told me it was going to be a while before I came get service because I was a walk in. But he kinda lied ( in a good way) it wasn’t a couple hours it was like 30 minute. I planned on losing a few hours of my day but the service department was so fast. That’s why I only come here to service my truck even though is 30 minutes away from me More

SUV in for service Long process but all resolved and vehicle is running well .... will go back for the next required service. Plan to purchase next 4Runner from same dea Long process but all resolved and vehicle is running well .... will go back for the next required service. Plan to purchase next 4Runner from same dealer More

All good Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks V Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks Victor. More

Very nice guy Good service and great atmosphere place Andy Tran very nice, friendly. The dealship service Center very clean, quality of work excellent, right Good service and great atmosphere place Andy Tran very nice, friendly. The dealship service Center very clean, quality of work excellent, right Price a lot of new cars 🚗 👍😃 More

Received excellent customer service. When Gary the service rep saw me waiting patiently for the next rep... I saw he expedited what he was doing to come and help me. I found out from him When Gary the service rep saw me waiting patiently for the next rep... I saw he expedited what he was doing to come and help me. I found out from him I was at the wrong service center and he went ahead and took care of me and took the car across the street to the correct service center. Person who scheduled me did not tell me the right place nor did they tell me that I could get a ride since it was a check engine light problem. Gary was so nice to inform me of all that was suppose to be relayed to me that the first person did not. Gary did not bad mouth the person, just quickly took care of me and my car and was very informative with everything I needed to know. Excellent service. It’s nice to get continued excellent service whenever I bring my car to get serviced. My only hope is to educate the ones that seem to be slacking in areas needed. I can’t remember the service tech that helped me also. I think his name was nick. He was great too. Not sure who the girl was that scheduled appt... she needs to be trained on information given to customers. It would of been real helpful to know I got a free ride to and from Toyota since I had a check engine problem. More

15000 mile scheduled service Arrived 6:55am. Greeted and set up for the next Service Consultant Micaela Alvarez for write up. Elk Grove Toyota finished my truck @ 8:05am. I was on Arrived 6:55am. Greeted and set up for the next Service Consultant Micaela Alvarez for write up. Elk Grove Toyota finished my truck @ 8:05am. I was on my way. Thanks! More

Ok service center My advisor was good, mediated issues that arose. Technicians that serviced my vehicle remains in question. While checking the cabin air filter, they l My advisor was good, mediated issues that arose. Technicians that serviced my vehicle remains in question. While checking the cabin air filter, they left black smudges on glove box panel and passenger seat without changing thier gloves after working on under the hood of car. Advisor was apologetic and was able to get dirty areas detailed for me and discounted price of service for inconvenience. Driving home heard weird noise. Pulled over and found hub cap for vehicle not properly replaced. Minor inconveniences to dirty my hands to remove and replace back on tire. Maybe it was my luck for getting a novice person assisting with the maintenance of my vehicle. More

Always Excellent Service Elk Grove Toyota provides excellent service with friendly hardworking personnel. From the purchasing of a car to years of scheduled service for ma Elk Grove Toyota provides excellent service with friendly hardworking personnel. From the purchasing of a car to years of scheduled service for matinence or repair, Elk GrovecToyota has my loyal business. More