Elk Grove Toyota - Service Center

Timely service They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the license plate. It sounds like it regularly happens on Rav4s. It took about 15 minutes to get someone to bring a new license plate frame. More

Thank you! We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 10 We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 100K. Jose did our express checkout when we claimed our car afterwards. Brian also helped us when we had our batteries replaced. There was also a friendly gal which I forgot her name that helped me when we got our free rental. All of them were very professional and courteous! Thank you EG Toyota! Its so nice to have a friendly and reliable shop around. More

Oil change/tire rotation Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. More

Friendly and efficient From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the late hour. Instead I was invited to the lounge where I received updates and then it was ready! Amazing! They have a great thing going there. More

Great experience. Very professional service center and crew. Very efficient drop off and pickup. Received truck when promised. Alerted by text. Washing and vacuuming Very professional service center and crew. Very efficient drop off and pickup. Received truck when promised. Alerted by text. Washing and vacuuming the vehicle was a very nice touch. Thanks! More

90K service I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected! More

Quick turnaround for 'walk-in' appointment My truck was completed within the est. time frame. The car wash is just okay. I recommend staff hand dry after due to bad water spots My truck was completed within the est. time frame. The car wash is just okay. I recommend staff hand dry after due to bad water spots More

great I arrived early for my appointment and Matthew was there to take care of me. He was very helpful and take care of my needs. Surprise that my car was I arrived early for my appointment and Matthew was there to take care of me. He was very helpful and take care of my needs. Surprise that my car was services in a timely manner. When I went to pay my bill Matthew was and explain all that was done to my car He did a great job More

Everything went super smoothly and very quickly—thank you! Thanks for getting my car in and out so quickly! I really appreciate getting an appointment at the last minute and being able to get a fast ride on t Thanks for getting my car in and out so quickly! I really appreciate getting an appointment at the last minute and being able to get a fast ride on the shuttle to my office. More

That's good service I am appreciate customer service is very good, I didn't take too long waiting for fixing my car. Thanks you of Toyota company always take care life o I am appreciate customer service is very good, I didn't take too long waiting for fixing my car. Thanks you of Toyota company always take care life of customer. More