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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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May 07, 2018

It all went as hoped I dropped my car off at 4:35 for a 35,000 mile service and it was done in 90 minutes and I was able to choose whether to pick up my car that night or More

by DANELLIOTT101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
May 07, 2018 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Service department here online. I am happy to hear that Daniel made your car pickup fast and convenient. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 07, 2018

Good service and good service I've heard people don't like to service their cars at dealerships, but I've always been happy with service from the Elk Grove Toyota dealership. Thes More

by NHAYDNMYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
May 07, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate your kind words for our service department! Thank you for your business!

May 06, 2018

Great Service Total experience was positive! Not one complaint. I was immediately greeted and helped. My car was ready when promised and I received a phone call and More

by CJTMORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 06, 2018 -

Elk Grove Toyota responded

Wow, thank you for this review! We appreciate your kind words and are happy to hear your entire experience was a positive one! Thank you for your business!

May 06, 2018

good sercice When I coming to the center everyone let me fell they were nice and likes family member they service the car like they own it More

by CHIHUNGHO8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANNY
May 07, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to review our Service department here online. I am happy to hear that our staff made you feel like family. Your satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 06, 2018

Express Service Brian DeMille was very helpful, professional, and friendly. The car was completed as promised and Brian explained the service that was provided as we More

by Tlo93
Recommend Dealer
Yes
Employees Worked With
Brian Demille
May 07, 2018 -

Elk Grove Toyota responded

Thank you for the kind review. We are happy to hear that you enjoyed your time with Brian. Our customer satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 05, 2018

Fred is the BEST!! I You are lucky to have him Thank you so much for having an amazing service rep at Toyota, Fred is truly the best I've ever run in to, you are truly lucky to have hime. Thank More

by PYOCHUM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
May 05, 2018 -

Elk Grove Toyota responded

Thank you for this review and for your kind words for Fred! We are grateful for your business!

May 05, 2018

Professional and efficient I live a good distance away so I have tried several different Toyota dealerships. Elk Grove Toyota is by far my favorite. They are always busy, but I More

by Cici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
May 05, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your appointments have gone smoothly & efficiently and that our staff has been helpful & professional! Thank you for your continued business!

May 05, 2018

Always Great Service Working with Mark was a pleasure. Very helpful with information and setting up the work that I needed done. Followed up with text and email when wor More

by stedon6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
May 05, 2018 -

Elk Grove Toyota responded

Thank you for your review! We're happy to hear that Mark has provided you with 5-star service! Thank you for your business!

May 04, 2018

Service center review I was taking care of very properly. The gentleman that helped me was very courteous and respectful and I appreciate his kindness very much. He handle More

by Happygrandma70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Read to service center where
May 03, 2018 -

Elk Grove Toyota responded

I am happy to hear you were taken care of properly. I am also glad to hear that our staff was very courteous and respectful during your time with us. Your satisfaction is important to us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 04, 2018

Check engine light problem I worked with Anthony on scheduling and resolving my car problem and he was very helpful and efficient. I've worked with Anthony before and I'm used t More

by RJSAUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
May 04, 2018 -

Elk Grove Toyota responded

Thank you for your review and for your kind words for Anthony! We're happy to hear he has been helpful & efficient! Thank you for your business!

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