1,368 Reviews of Elk Grove Toyota - Service Center
Great experience Great service. Will be going back for future services. Would recommend anyone to get there services done there. Very friendly staff and nice waiting r Great service. Will be going back for future services. Would recommend anyone to get there services done there. Very friendly staff and nice waiting room More
Car Service Andy was awesome and friendly. The expected waiting time was about 3 hours, he cut that short by more than half. Super cool guy to help my car get ser Andy was awesome and friendly. The expected waiting time was about 3 hours, he cut that short by more than half. Super cool guy to help my car get service. More
Help in an emergency need for servicing. Joel was most helpful to work me into the servicing schedule as I have to drive to AZ for a funeral...unexpected travel in car. Joel was most helpful to work me into the servicing schedule as I have to drive to AZ for a funeral...unexpected travel in car. More
drove my car in for service and was taken care of promptly Courteous and timely service of my car. No problems. I drove the car in and was promptly greeted by associates and the adviser. I opted to drop the c Courteous and timely service of my car. No problems. I drove the car in and was promptly greeted by associates and the adviser. I opted to drop the car there overnight because of the waiting. Next day I received a text noticing me that the work was done. So I stopped by and picked up the car. Very efficient. More
Regardless of prescheduled appointments, 3-hour plus wait! I love my car, but hate the wait when in for service and routine maintenance. I love the fact that service is “free” for the first two-years (Yes!), w I love my car, but hate the wait when in for service and routine maintenance. I love the fact that service is “free” for the first two-years (Yes!), which is why I chose Camry over Accord; however, Toyota Elk Grove MUST hire more techs to handle customer demand. This is basic economics-101! More
Oil change Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my ca Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my car to another Toyota dealers, they would not change my oil, in fear that they would be blamed for stripping the thread on the oilpan drain plug. Had n oil change coupon for 19.00, your supervisor wouldn't give me the same deal! If i had known i could have explained to other dealer. More
Major Service Required I have had nothing but great service experiences with the Toyota team since I purchased my 2014 FJ Cruiser at Elk Grove Toyota. I recently had to t I have had nothing but great service experiences with the Toyota team since I purchased my 2014 FJ Cruiser at Elk Grove Toyota. I recently had to take my rig in for a major service and as usual - I got that red carpet treatment. I had a lot of work required on my FJ and so my vehicle spent the night at Toyota. Fred Daniels (long term employee and fellow FJ owner) and Brian Chase took care of my rig and did a stellar job. It honestly felt like a team effort as we worked through a few things and my FJ is on beast mode once again. Specials shout out to my dudes - Andy Tran and Michael "Mikey" Lau. All around - great crew! More
GREAT EXPERIENCE EVERY TIME Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable ab Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable about sales and product for your car and keep you well updated if you decide to wait while your car is serviced. More
Great Toyota dealer Great service and great customer service. I came for a safety recall, and they did it with timely manner and good service. I am feeling satisfied. Great service and great customer service. I came for a safety recall, and they did it with timely manner and good service. I am feeling satisfied. More
Great service! Excellent and thorough. Great diagnostics and very accommodating. Five stars all the way around. They even offer a shuttle to and from if you need it. Excellent and thorough. Great diagnostics and very accommodating. Five stars all the way around. They even offer a shuttle to and from if you need it. More