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Elmhurst Ford

Bensenville, IL

Overview
Employees
Reviews
Vehicles
4.6
610 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish. From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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333 W Grand Ave

Bensenville, IL

60106

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Showing 610 reviews

August 04, 2026

Horrible service experience. Blamed their incompetence on bad parts from Ford. Will not be returning. More

by legends.nature3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Elmhurst Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (630) 279-6000 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 04, 2026

Diego provided exceptional service, contacting my Blue are agent to get authorization. For the service I requested and additional services More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Elmhurst Ford responded

Hearing that Diego’s coordination with your Blue Care agent helped secure authorization for both your requested service and the additional work means a lot to our team. We’re pleased we could complete those services on your Ford Explorer to your satisfaction.

August 03, 2026

Respectful sales service, honest and transparent. The van was as represented. I would recommend this dealership to anyone looking for a commercial vehicle. More

by NoPublicName
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justen Payne
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Aug 03, 2026 -

Elmhurst Ford responded

Your used Transit-250 matching its description highlights our dedication to honest listings. Knowing you found our sales experience courteous and straightforward means a lot to our team. Thank you for recommending us to anyone looking for a commercial vehicle.

August 03, 2026

convenient location, great sales person nice show room and service. We’ve been buying vans for the last 40 years More

by ipitrello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Elmhurst Ford responded

It’s great to hear our convenient location and showroom hit the mark, and Nick is glad you found our service so helpful. Congratulations on your new Ford Maverick. We appreciate your loyalty after four decades of van purchases.

July 31, 2026

i was very pleased with the work that was done. Very fast turnaround time. out standing service More

by a.larsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austen Larsen
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Jul 31, 2026 -

Elmhurst Ford responded

Thank you for sharing your positive experience with your Ford F-250 service. Jessica and our team are glad the fast turnaround and quality workmanship met your expectations. We appreciate your trust in us.

July 27, 2026

The service was fine. They did the recall and even drop me off at my house and pick me up. Brought my car back. More

by edbluemel2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Elmhurst Ford responded

Thank you for sharing your feedback. We’re glad Diego’s shuttle service made the recall appointment effortless. Enjoy your Ford Escape Hybrid and let us know how we can help in the future.

July 24, 2026

I was really pleased with the service department. Diego was great. Communication was very good. Explained all the necessary repairs clearly. Went above and beyond in dealing with my extended warranty More

by tim.koch0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2026 -

Elmhurst Ford responded

Thank you for recognizing how well Diego and our service department cared for your Ford Fusion and kept you informed on each repair. We’re glad he went above and beyond in working with your warranty provider and gave clear explanations for all needed repairs. It was our pleasure to coordinate with the truck service department when your vehicle arrived in the wrong place and ensure it reached the auto service area smoothly.

July 24, 2026

Very helpful and took care of all my issues in a timely manner. Diego is the man!!!! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 24, 2026 -

Elmhurst Ford responded

We’re delighted Diego resolved your Ford Bronco issues promptly. Thank you for recognizing his attentive service. We look forward to assisting with anything you need down the road.

July 24, 2026

So far , they're done great work on my truck. Not cheap but still great work. More

by persenicor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Burke
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Jul 24, 2026 -

Elmhurst Ford responded

Great to hear you’re pleased with the thorough work on your Ford Explorer Sport Trac. Thank you for noting our commitment to quality, even when prices can be higher. We look forward to helping keep your Ford performing at its best.

July 24, 2026

Diego is the best! He always keeps us updated on the status of our car and ensures the job is done right. Thank you Diego. More

by rdewbray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 24, 2026 -

Elmhurst Ford responded

How wonderful to hear that Diego kept you updated and made sure the service on your Ford was done right. Thank you for sharing your experience and for the five-star rating.

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