Elmwood Chrysler Dodge Jeep Ram

Elmwood Dodge is a participant in USAA's buying service which I was using for my new vehicle purchase. The price was largely established by the buying service, but it was Elmwood's responsiveness that got which I was using for my new vehicle purchase. The price was largely established by the buying service, but it was Elmwood's responsiveness that got me in the door. What got me to go sign with Elmwood was the friendliness of the people and their promise to pass along to me any other incentives that came along between the ordering and delivery of my vehicle. They were true to their word; I picked up an additional $1,000 incentive while the vehicle was being built. More

Sent and email to James - and super responsive - once in I dealt with Noel Tavarez - both were great. Everyone in the showroom was super nice and Vinny the finance guy was awesome too. Was probably the ea I dealt with Noel Tavarez - both were great. Everyone in the showroom was super nice and Vinny the finance guy was awesome too. Was probably the easiest buying experience ever. Hard to believe I know. But so far am very happy and have been servicing my previous vehicle there for quite some time and would definitely recommend them for both sales and service. More

I had a great sales experience with Elmwood. I dealt with James (internet manager) initially to get some info. I inquired about the vehicle essentially right after it came in on trade so he had trouble getti James (internet manager) initially to get some info. I inquired about the vehicle essentially right after it came in on trade so he had trouble getting pictures to me but I went in to check it out anyways. While there, I dealt with Victor in sales and he was helpful, easy going, and didn't put an ouce of pressure on me. Negotiations took little time and again there wasn't any pressure or the whole "well, let me take this to my manager" routine you typically endure about 15 times when buying a car. I told them what I wanted to finance, they came back with a counter-offer, and we settled in the middle at something very reasonable. Vinny in the finance office was also great and secured me a fantastic rate for my loan. All in all it was a excellent experience and I recommend the dealership to prospective buyers. Since I just picked up the vehicle last night, I'll update this if/when I need to bring it back during the warranty or for service. So far, though, great job! More

Before I even stepped foot into Elmwood, I communicated via emails with the Internet Sales Manager. He went above and beyond to get me out of the current vehicle I was in, without me even coming into the d via emails with the Internet Sales Manager. He went above and beyond to get me out of the current vehicle I was in, without me even coming into the dealership. I was a little skeptical at first, but James reassured me that he had everything under control and he was a man of his word. On a seperate occassion, I had to bring my car in to get serviced and the staff was friendly. The waiting room was clean and kid-friendly since I have a toddler with me at the time. Overall, I had a pleasant experience. More

I feel betrayed by this dealer. I bought an Acura MDX from this dealer and he sold the car with a 30 day warranty. The warranty never mentions that the car has to be fixed at the dealer. I took the car t from this dealer and he sold the car with a 30 day warranty. The warranty never mentions that the car has to be fixed at the dealer. I took the car to an Acura dealer because my trunk would not open and he fixed it and also told me that the transmission fluid in the rear differential for the 4 wheel drive was wrong or curropted. The wipers (front and back) on the car were after market as well. Overall I had to pay $400 to get the car fixed within 8 days of my purchase. Needless to say that the dodge dealer refused to pay for the fixes. I would strongly recommend not buying a car from this dealer, but if you do end up buying a used car, get it independently inspected before buying and confirm the warranty explicitly with the salesperson and the manager. After you buy the car, the people suddenly turn hostile and are extremely rude. If you are considering a car that you see online, I would strongly recommend finding it some place else, rather than buy at this dealer. I feel robbed after dealing with these people. More

I recently purchased a 2011 Jeep Compass and had a great experience , I was reluctant to deal with the "salesman" but was pleasantly surprised when I met Richard Miranda, it was a pleasure to deal with Rich experience , I was reluctant to deal with the "salesman" but was pleasantly surprised when I met Richard Miranda, it was a pleasure to deal with Richard and his staff. He was very down to earth and listened to my needs in what I was looking for in a vehicle. If you are looking for a new or used Jeep Richard Miranda at Elmwood is your man. More

I bought a Jeep Wrangler Sahara back at the end of February. Like a lot of people I was a bit leery about dealing with a car salesman and had held off a bit on buying a new vehicle because I didn't w February. Like a lot of people I was a bit leery about dealing with a car salesman and had held off a bit on buying a new vehicle because I didn't want to deal with the hassle usually involved with the process. I went to Elmwood and dealt with James Bray and not only was he super friendly and funny he took care of my needs. Even after the purchase I had a couple minor issues and it was a non event. I didn't feel the least bit like they just wanted to make the sale and leave me hanging after the fact. I would definitely recommend Elmwood and James to my family and friends. After the purchase I spoke to my dad about the experience and he said he had bought a car there years and years ago and had the same experience. More

This is the fifth vehicle I have purchased or leased from Elmwood Dodge - specifically Richard Miranda. The reason for my recent purchase was due to the end of the lease on my previous vehicle. I previousl Elmwood Dodge - specifically Richard Miranda. The reason for my recent purchase was due to the end of the lease on my previous vehicle. I previously leased a 2008 Dodge Grand Caravan from Richard Miranda. On a return trip from Florida this April, the car broke down in South Carolina. The cost to me to repair the vehicle was $649.00. Upon my return and speaking with the service manager at Elmwood Dodge, Jim Verdoia, he advised me that had the incident happened in Rhode Island, he would have repaired the vehicle for me at no charge. He is currently diligently working with me to have my money refunded. I have never in all the years I have done business with these two gentleman had a negative experience. They are both courteous, professional and attentive to my needs. I would highly recommend this dealer. More

My 2000 Dodge Caravan was getting tired. I wanted a new 2010 Dodge Caravan. My salesman James was excellent. I tried out a couple of new Caravans, James was very patient with me, they made a great offer on 2010 Dodge Caravan. My salesman James was excellent. I tried out a couple of new Caravans, James was very patient with me, they made a great offer on my 2000 Caravan and with a little paperwork, and 2 days later I was on my way with a new shiny gold Caravan. I have been very happy with the new purchase, and the service department is excellent. They are all very friendly, great work, and very quick. When I go there for oil changes, I always say hi to James, he's always there with a smile on his face. This is my second purchase from Elmwood Dodge. I would highly reccommend them to everyone. More