Emich Chevrolet - Service Center

oil change is prompt and well done. this is the 2nd oil change in a row that i have had to return for additional service. the 1st time, they damaged the oil drain plug and had to have i this is the 2nd oil change in a row that i have had to return for additional service. the 1st time, they damaged the oil drain plug and had to have it replaced after it drained on my driveway.... this week i had to return because they didnt put my lug nut key back in the truck. love staying with chevy dealers, but will probably try elway next time! More

I was greeted in the parking lot before I went inside. The staff was knowledgeable, friendly and polite. The staff was knowledgeable, friendly and polite. More

Very nice people. We had to call twice to see if the car was ready, never received a call from service to tell us. We were told the issue could not be found but then i We had to call twice to see if the car was ready, never received a call from service to tell us. We were told the issue could not be found but then it was heard as the car was brought out for pick up! More

Our company has purchased several cars at Emich and we always deal with Karl. He takes good care of us with prompt service. always deal with Karl. He takes good care of us with prompt service. More

I have been doing business with Emmett Chevrolet for over 20 years I would never take my vehicle anywhere else they're very honest and do great work yesterday I didn't even have an appointment for an oil cha 20 years I would never take my vehicle anywhere else they're very honest and do great work yesterday I didn't even have an appointment for an oil change and they have me out of there in 35 minutes that is incredible you won't find service like that anywhere else in town More

I just got back from my first oil change service with my C8 and although it started off rough as I pulled in and a big guy in his late 20's with a hat on wouldn't tell me where to stop my car as I was signa C8 and although it started off rough as I pulled in and a big guy in his late 20's with a hat on wouldn't tell me where to stop my car as I was signaling to him but instead just starred at me 5 feet from my car, kinda weird. Thank God Chole jumped in and saved the day, she was amazing. Nice, curteous, kind I could keep going, profession, thorough, anyway you get the picture then she went to lunch and Mathew took over who was at lunch when I pulled up and he was awesome as well! I'm definately going back because of these 2. I was going to give a 4 stars because of the way things started but nope can't do it because of Chole and Mathew 5 stars! More

Very very poor communication by Matthew service writer, and Jeff. The service manager agreed with the service writer. I was told since I am not pay the bill that someone else is paying the bill even though and Jeff. The service manager agreed with the service writer. I was told since I am not pay the bill that someone else is paying the bill even though I am the owner of the vehicle they will not communicate with me. Said if I’m not paying the bill, they could care less to tell me what is wrong with my vehicle. Originally they told me if he died in two days, a week later, they’re still playing games. I recently bought the vehicle from another dealership, and the other dealership is paying the bill for the repairs. More

Do not take your vehicle to Emich Service department for any repair. They worked on my 2017 Silverado in June of 2021 to replace a pinion gear seal, cost was about $380, first quote was $175. Now I have t any repair. They worked on my 2017 Silverado in June of 2021 to replace a pinion gear seal, cost was about $380, first quote was $175. Now I have to have the differential rebuilt for $2700!!! Emich should have checked out the differential in more detail or not over torch the nut holding the crush sleeve which sets the pressure on the gears per the tech who repaired the differential at a separate dealership. Now of course Emich Will not take ownership of causing the bigger problem. Sent from my iPhone More

Horrible customer service, long wait times, vehicle misdiagnosed and what I was told is under warranty they say isn't because the vehicle was in an accident. So now they want to charge $2000 to fix it misdiagnosed and what I was told is under warranty they say isn't because the vehicle was in an accident. So now they want to charge $2000 to fix it when it's never been in an accident. More

Angel was extremely helpful and answered all our questions on a level where we understood and were able to make a decision And see all of our options with no pressure to buy questions on a level where we understood and were able to make a decision And see all of our options with no pressure to buy More