Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.8
298 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 298 reviews

July 01, 2021

Brandon was extremely personal and helpful in every step of the process. He is a great asset to your team!!!! Definitely recommend! Wish I could give more stars! More

by Dmreisn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2021 -

Empire Buick GMC of White Plains responded

We are so glad that Brandon provided you with a 5-star experience, and we appreciate you taking the time to leave him this excellent review! He will be honored to know how greatly you appreciated his assistance and of your kind recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything else Brandon and the team may assist you with.

Helpful
June 29, 2021

Always courteous, always professional. Maintenance and repairs done in a timely manner. Scheduling never a problem. Needed help with a service contract, and Lydia got things squared away for me. Very happ More

by BigBette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LYDIA in repairs
Report | Print
Jun 29, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! We are thrilled to hear that the quality of our services continuously meets your satisfaction, and Lydia and the rest of the team will certainly provide you with nothing less than the 5-star service that you deserve in the future. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you and your automotive needs in the future.

Helpful 1
June 29, 2021

If you need a car reach out to Brandon Pares of Buick/GMC located on Central Ave. He works with you and has great follow up. He is great! More

by Ccole15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to share this positive review! We are so appreciative of the opportunity to work with you, and we are so glad to hear that Brandon provided you with top-notch assistance. He will be delighted to hear of your very kind words and recommendation. Please drive safely, and do not hesitate to give us a call if Brandon and the rest of the team may ever be of further service to you in the future.

Helpful
June 23, 2021

David Silva made leasing my new Envision the most wonderful and seamless experience. I recommend him as the TOP salesperson at Empire Buick. I will definitely be a repeat customer! Marie Briganti More

by Mariebriganti98
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2021 -

Empire Buick GMC of White Plains responded

Marie, We are so glad that David could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! We are delighted to hear that he provided you with an exceptional experience and satisfied you and your automotive needs. He will be honored to hear of your recommendation. We wish you the warmest congratulations on your new Buick Envision- from David and the entire team! We look forward to an opportunity to work with you again in the future.

Helpful
June 22, 2021

Third time leasing at this dealer. Very good customer service. Thank you! More

by Lisashenwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2021 -

Empire Buick GMC of White Plains responded

Lisa, Thank you for taking the time to share this positive review! We are honored to have your confidence and loyalty, and are so glad that our team continues to provide you with the top-notch service that you deserve. Congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance.

Helpful
June 18, 2021

Excellent Service. Ryan got me in a beautiful 2018 Buick Encore in less than 24 hours. Mt expectations were exceeded. Thank you for the exceptional service! More

by adriannarogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for this excellent review. We thrilled that Ryan could get you into a great new vehicle, and make your overall buying experience smooth and efficient. It's a pleasure to hear of your satisfaction, and we can't wait for you to enjoy your new ride. Congratulations on your new 2018 Buick Encore!

Helpful
June 17, 2021

Great experience here, purchasing my first car (used). Brandon Peres as well as the other sales staff were extremely friendly and helpful in answering all my questions and making it a super enjoyable and More

by connersexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Empire Buick GMC of White Plains responded

Conner, Congratulations on your first car! We are honored to have been able to assist you with this special purchase, and we are thrilled that Brandon could make your buying experience both smooth and enjoyable. We thank you for taking the time to leave him this kind review and recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
June 14, 2021

Brandon Pares was great! Sold me a beautiful new Buick Encore GX.This is my second purchase at Buick White Plains! Service with a smile and made me want to sing the old ad, “Wouldn’t you really rather hav More

by miasarx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCaffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everton!
Report | Print
Jun 16, 2021 -

Empire Buick GMC of White Plains responded

Thank you Mia! We're happy to hear that Brandon made your car buying experience excellent, and made sure that you found a great new Encore GX. We appreciate your business and look forward to working with you again in the future.

Helpful
June 12, 2021

Came in and bought a car that same day. Brandon really worked with us and got us the SUV we wanted. We are very happy!! More

by Christine.mazzella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2021 -

Empire Buick GMC of White Plains responded

Thanks Christine! We're happy to hear that you had a great experience with Brandon, and that he made sure you found the perfect SUV. We appreciate your business and hope to work with you again in the future.

Helpful
June 04, 2021

An unfortunate experience. I am a business owner and White Plains resident. I prefer to spend my money with local businesses, especially when I'm a board member of the White Plains Rotary Club. A Cert More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Pares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2021 -

Empire Buick GMC of White Plains responded

Hello Jason, I am sorry to hear that you were unhappy with the experience you had at our dealership, and apologize for any inconvenience or miscommunication that you encountered in the process. If you would like to further discuss your experience, please contact Scott McCaffrey at smccaffrey@eagny.com and he will be glad to address your concerns directly.

Helpful
1
...
23
24
25
...
30