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Empire Ford Inc.
Fall River, MA
643 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service.
We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them.
Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's.
Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more!
At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize.
We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details.
Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 643 reviews
December 19, 2021
World class dealership, They make you feel at home like family from the moment you walk in the door until the time your new vehicle arrives. family from the moment you walk in the door until the time your new vehicle arrives. More
by JENNINGSJEN
Verified Customer
December 13, 2021
Got what I wanted. No hassle. Friendly staff. They understood my needs. Quick and responsive. understood my needs. Quick and responsive. More
by WALTERPIRES
December 11, 2021
Ordered a Maverick both Kevin Pereira and Kevin Bancroft have been involved and doing there best in making it happen.The whole world is having problems that we have no control over! Kevin P has called me to have been involved and doing there best in making it happen.The whole world is having problems that we have no control over! Kevin P has called me to keep me posted ! thanks for communicating! More
by GTBM
November 17, 2021
The process of buying our new car went smooth and the dealership did their best with any questions we had and we were overall very satisfied with our experience, when you decide to go with Ford of New Be dealership did their best with any questions we had and we were overall very satisfied with our experience, when you decide to go with Ford of New Bedford ask for Roberto you won’t be disappointed! More
by Porto94
Employees Worked With
November 01, 2021
Great Empire Ford New Bedford Good peoople. And Good cars thank Empire Ford Josué f thank Empire Ford Josué f More
by Juan Carlos
October 30, 2021
Great atmosphere and amazing people. Service was great. Salesman Kevin wasn't worried about anything except what my interests were. Salesman Kevin wasn't worried about anything except what my interests were. More
by rmercer
Employees Worked With
October 08, 2021
Great service and communication. Easy , Honest approach to the seliing process to make the buying purchase easier to the seliing process to make the buying purchase easier More
by Al fletcher
October 07, 2021
Kevin was great. I searched for a truck for 5 months before deciding to order a truck built the way I wanted. Great service. before deciding to order a truck built the way I wanted. Great service. More
by Senior Retired
October 05, 2021
I just want to say that Kevin & Nate were instrumental in making sure my needs were met plus they made sure my wife & I were very Happy with the purchase. They even let us sleep on it for a night. There was making sure my needs were met plus they made sure my wife & I were very Happy with the purchase. They even let us sleep on it for a night. There was really no pressure on us purchasing the vehicle, as far as we are concerned they both went above and beyond there call of duty. They took care of everything for us, all my wife and I had to do was sign the paperwork. Much Thanks to Kevin & Nate. More
by JAD67428
Employees Worked With
Kevin Bancroft , Nate Dosreis
