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Empire Ford Inc.
Fall River, MA
560 Reviews
Empire Ford of New Bedford is proud to be a part of the thriving New Bedford community. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer extended service and sales hours as well as a multi-lingual staff who speak Portuguese and Spanish throughout our dealership. The name may have changed, but many of our employees have remained the same.
We have also hired additional staff in each department. We are happy to announce that Ford Motor Co. has allocated an additional 125 new Ford cars, trucks, SUV's and vans plus we have over 100 pre-owned vehicles to choose from.
Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's.
Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more!
At Empire Ford of New Bedford, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize.
Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 560 reviews
December 01, 2023
Great service and fast delivery for a special order. Will reccomend your dealer to my friends. Will reccomend your dealer to my friends. More
by attitudecheck69
Verified CustomerEmployees Worked With
Helpful November 23, 2023
Communication was awesome but rates where higher than locally and ordering was fast but not accurate locally and ordering was fast but not accurate More
by dgeary18
November 15, 2023
The entire process has been amazing. Rob is an amazing guy and extremely helpful. Highly recommend to anyone! Rob is an amazing guy and extremely helpful. Highly recommend to anyone! More
by jpereir17
November 11, 2023
The sales process was quick and easy, with no pressure. They handled the financing, got me a great rate and were ready to deliver the car immediately. pressure. They handled the financing, got me a great rate and were ready to deliver the car immediately. More
by daventerprises
Employees Worked With
November 09, 2023
Above and beyond service. Very professional and will help you out any way they can. Very professional and will help you out any way they can. More
by Imaelfluva
November 04, 2023
Mr Duquette is a professional salesperson who is detail oriented and follows through every step in a transaction oriented and follows through every step in a transaction More
by whlbelknap
November 03, 2023
The dealer explsined all options and listened to my questions and concerns. I feel the dealer was looking out for the best deal for me. questions and concerns. I feel the dealer was looking out for the best deal for me. More
by francesjones0
October 21, 2023
decent service, unclear relationship to New Bedford location, good to clarify. Have found service dept to be good in past location, good to clarify. Have found service dept to be good in past More
by dcdeitz
