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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,335 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,335 reviews

August 13, 2021

While is not my intention to fault the service dept., I was disappointed to learn I had an oilpan and transmission leak and some other issues, the bill I was charged was astronomical. The serviceman who h More

by tootise57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 13, 2021 -

Empire Toyota of Huntington responded

Hello, We are sorry to hear of your vehicle's leak issue and we understand your disappointment with Toyota. If you would like to discuss your visit. please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

August 12, 2021

My experience was wonderful. Carmen was so great she explained everything to us and took the time to show us the vehicle we were looking to purchase. We never felt pushed to purchase anything just grea More

by JENNIFERAZCONA04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard caicedo , Gracie Agosto, Carmen Reyes
Aug 12, 2021 -

Empire Toyota of Huntington responded

Jennifer, We greatly appreciate you taking the time to share the excellent experience you had with Carmen! We are thrilled that she provided you with nothing less than 5-star service. Please drive safely, and do not hesitate to let us know if there is ever anything more that she and the team may assist you with in the future.

August 11, 2021

I really appreciate the quick service I receive from your service department and service reps. Even though I didn’t purchase vehicle in Huntinton I always go here for service More

by william1ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I forgot the gentleman’s name but very helpful
Aug 12, 2021 -

Empire Toyota of Huntington responded

William, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that our team could consistently provide you with the quality and efficient services that you deserve. It is our pleasure to serve you, and we look forward to continuing to provide you with and your vehicle with our best care in the years to come! Safe travels!

August 09, 2021

Not an easy time to buy/lease a car due to major shortages in inventory. However, Justin Khan at Empire Toyota stuck with me and followed through until I received my new 2021 4Runner. Ask for Justin More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Khan
Aug 09, 2021 -

Empire Toyota of Huntington responded

Kelly, We are so glad that Justin could get you into your perfect vehicle- while providing you with a 5-star experience! He will be honored to know that you greatly valued his assistance and that he earned your kind recommendation. Congratulations on your new 2021 Toyota 4Runner- on behalf of Justin and the entire team! We greatly appreciate you taking the time to leave hims this wonderful review, and we hope for an opportunity to work with you again in the future. Take care!

August 08, 2021

They are horrible dealership. They took advantage of me because I am the woman I guess. They sold me new 30000$ Toyota RAV4 for 40000$. Mad it look like I received a great deal. Watch out especially if you More

by lovedasha.ip
Price
Recommend Dealer
No
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Coppiano
Aug 08, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry you were unhappy with your sales experience at our dealership, and apologize for any frustration or miscommunication with the pricing. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly. Thank you.

August 07, 2021

Jose Torres was very attentive to my concerns and addressed all the issues quickly and satisfactorily. My car was operating in accordance to Operating Standards thanks to Jose diligence. More

by ms1eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 09, 2021 -

Empire Toyota of Huntington responded

Thank you for leaving Jose this positive review! Your safety and satisfaction are our utmost priorities, and we are overjoyed that Jose could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

August 06, 2021

I wasn't very happy at all with the sales side of the house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for More

by llee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Empire Toyota of Huntington responded

We greatly appreciate you taking the time to leave Jose this wonderful review! We are thrilled that Jose took great care of you and your automotive needs! He will be honored to know that you greatly valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 05, 2021

The team at Empire surpassed my expectations of a dealership.i couldnt be more satisfied. More

by Ctoombs85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! Providing a 5-star experience is always our goal, and we are so glad that our team's efforts could meet your satisfaction. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.

August 05, 2021

Great salesperson - Chelsie Aragon. However my experience with the manager was very uncomfortable and disturbing. Pricing was very misleading compared to your website and I had no way to verify what I was be More

by joeclare7
Price
Recommend Dealer
No
Employees Worked With
Chelsie Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Empire Toyota of Huntington responded

Hello Joe, I am sorry to hear that you didn't have a positive experience at our dealership, and apologize for any disrespect that you encountered with our staff. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

August 05, 2021

Prompt, efficientJose very professional I don’t have Prompt, efficient Jose very professional I don’t have any more words One two three four five six seven eight nine ten eleven twelve, 25 More

by emjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Service
Aug 06, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Providing thorough and efficient services is so important to us, and we are so glad that Jose's efforts met your satisfaction! We hope to see you again the next time you are in need of automotive service. Take care!

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