Empire Toyota of Huntington

Thrilled with my new car; Empire Toyota exceeded my expectations. Their staff is courteous and efficient. Justin K in sales was amazing and knowledgeable as was Javier in financial. expectations. Their staff is courteous and efficient. Justin K in sales was amazing and knowledgeable as was Javier in financial. More

Charles Murphy was a pleasure to deal with right from the start. He was able to locate an out of state vehicle quite promptly which matched our search. His constant contact with us during the process was app start. He was able to locate an out of state vehicle quite promptly which matched our search. His constant contact with us during the process was appreciated, and when the car arrived, he waited in his own car when the dealership closed early for a major snow event, until I was able to make it home from work to see it firsthand. Both his actions and his professionalism are what truly defines "Customer Service" More

Good customer satisfaction, I just spent 30 minutes waiting for my car , no complaint at all, thank you guys great job and keep moving forward waiting for my car , no complaint at all, thank you guys great job and keep moving forward More

I had a wonderful time purchasing my 2021 highlander. Claribel the sales representative made it an easy process with her calm and patient demeanor. Im looking forward to purchasing my second vehicle with Claribel the sales representative made it an easy process with her calm and patient demeanor. Im looking forward to purchasing my second vehicle with hunting Toyota. More

I called because I had a problem with the previous Toyota Dealership. I wanted to see if Huntington was going to be able to help me out. Turns out, they did not only just help me out, but since I couldn't pi Dealership. I wanted to see if Huntington was going to be able to help me out. Turns out, they did not only just help me out, but since I couldn't pick up my car, they delivered it to my work. They understand everyone's importance with time and that is something I appreciate always. Kasim Olamuyiwa, the sales manager was able to assist me and understood my situation and cared for me. Justin Khan was the salesperson who delivered my car and literally waited for me so I could sign the paperwork at my work! If you're looking for a dealership with the best customer service and the friendliest staff. Look no more! Highly Recommended! More

Kelly Henry never disappoints when it come to servicing my trucks. Very cautious and detailed in explaining the faults in my truck and explains the best way to repair or service and be able to save money. my trucks. Very cautious and detailed in explaining the faults in my truck and explains the best way to repair or service and be able to save money. She's great. More

Great service, great experience. Fast financing. They worked with me to achieve my goals. Very friendly customer service. Extremely happy with my bee car purchase!!! worked with me to achieve my goals. Very friendly customer service. Extremely happy with my bee car purchase!!! More

Always great working with Kelly. She makes sure I approve service & explains everything to me. Always very friendly and makes me feel at ease. Recommend her to everyone approve service & explains everything to me. Always very friendly and makes me feel at ease. Recommend her to everyone More

Always wonderful working with Juan. I know I can always count on him to take care of my car. He is reliable and very experienced. A true gentleman! count on him to take care of my car. He is reliable and very experienced. A true gentleman! More

Huntington was better than Smithtown and Westbury by comparison although I’m not sure I would recommend this dealership...I would prefer to give 3.5 stars. A new salesperson, Claribel, was helping me comparison although I’m not sure I would recommend this dealership...I would prefer to give 3.5 stars. A new salesperson, Claribel, was helping me and she was very sweet, however, she was not experienced enough to do the sale. As a result there was a lot of back & forth that over time that became frustrating and time consuming, especially on a Friday night at closing. When I returned to the dealership to complete the sale the process was smooth but my new truck was completely wet bc it had rained the night before. Claribel was drying it off herself with a microfiber cloth! Additionally the gas tank was empty when I got in the truck to leave! I had to get out and wait for her to drive across the street to gas up. When I went back inside to address this with her supervisor, Justin, he said she was new and didn’t know to check the tank. As far as I’m concerned that is an awful excuse. If she’s not trained well enough to do the job then make sure you are properly supporting her so that the costumer experience is as good as if I was with a seasoned salesperson. It was very unprofessional and truly disappointing, especially to be driving off the lot in my brand new truck with water spots. After the many excuses I was offered a free car wash so there’s that. More