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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,320 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,320 reviews

May 23, 2019

NY State Inspection Toyota recently performed the required NY State Inspection. Sunny of the service department was very helpful and very knowledgeble and explained all i More

by GLUTZ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny of the service department
May 28, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this great feedback about your time spent working with Sunny. We will be sure to pass along your compliments, and we invite you to reach out should you need anything else.

May 20, 2019

Service completed efficiently with no areas of concern. The waiting area clean and very comfortable. The wait time for completion of normal service is except More

by hank47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 21, 2019 -

Empire Toyota of Huntington responded

Thank you so much! We do our best to complete your service as complete and as fast as we can. We're glad that we could do that for you. Please let us know if there is anything else we can do for you.

May 19, 2019

Excellent service The rep was very helpful and explained everything to me well. It was a very good experience. I wish all service centers rep were as nice as he was at More

by MLO212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department
May 21, 2019 -

Empire Toyota of Huntington responded

Thank you for this great review! We're happy to hear that you are satisfied with our service. Let us know if there is anything else we can help you with.

May 18, 2019

55000 regular maintenance issue I had taken my car for the regular maintenance at 55k miles. I found that the battery was sulphate and transmission oil change requirement all of a su More

by SATEJ99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department, Jose Arias
May 20, 2019 -

Empire Toyota of Huntington responded

We're terribly sorry to know you weren't satisfied with your experience. We never want any customer to feel disappointed after repairs, and we apologize if our pricing did not meet your expectations. Please reach out to kdrago@aagny.net at your earliest convenience to discuss this further.

May 18, 2019

Good Job but expensive Originally I was planning on getting my 2012 Rav4 the NYS Inspection. BUT the day before BOTH the CHECK ENGINE AND THE BATTERY LIGHTS came on! Now I h More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 20, 2019 -

Empire Toyota of Huntington responded

Xandor, we're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize if our pricing did not meet your expectations. We would like to discuss this with you further, and we hope you'll reach out to kdrago@aagny.net at your earliest convenience.

May 18, 2019

Gus Vasconcellos Advisor. I found your advisor was very helpful. he explained what I needed done to properly maintain my car. The work i had done this past visit was needed. t More

by MIKDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Vasconcellos., Juan Vargas, Michelle Micalizzi
May 20, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for knowledgeable and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

May 17, 2019

Good job Well treated by advisor, Gus. He did not press, but made reasonable recommendations. He and repairman were attentive to my needs. Also, great coffee m More

by gregmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 20, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Greg. We're pleased to know our standard for exceptional service was reflected in your experience. Should you need anything else, please reach out!

May 16, 2019

Sales advisor very helpful Had a very pleasant experience with Huntington Toyota . William Bonilla and Robert were very helpful. Thank you. I will def be coming back. Everyone w More

by Jsimo95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla Robert G, Service Department
May 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the great feedback on our team! We hope to help you again the next time you are in need.

May 15, 2019

The Kendell Experience was Epic Kendell‘s salesmanship was superb and very accommodating. The level of service was above my expectations. Coming from a background in sales I know we More

by Yvolmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Velasquez, Kendell Kensell
May 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the great feedback on our sales team. We know you're going to love your brand new Rav4, and we thank you for shopping Toyota of Huntington!

May 14, 2019

Excellent very professional Once we made a deal things went very smoothly My salesman was excellent The paper work and prep went pretty quickly and to my satisfaction More

by biged125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendell Kensell
May 15, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback. We're happy to know we were able to make your car buying experience easier with attentive and prompt service. If you need anything else in the future, please reach out!

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