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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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September 02, 2025

Came in, brand new truck, first service. Was making noise, told me they fixed it and it was not. Was surprised because they are normally better than that. More

by pschwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

I had an appointment for a routine service to have my truck serviced. I arrived early, and they took me in right away. Anthony was my Service Writer. He's very professional. More

by BenF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 21, 2025 -

Empire Toyota of Huntington responded

Ben, Thank you for your very kind review. We are always happy to hear that Anthony has given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

August 16, 2025

Everything was great apart from there being no cell phone service and the WiFi doesn’t work which makes for a boring wait. More

by NICOLESRN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Always have a positive experience at this service center. Have been in and out within an hour and everyone has been delightful to work with More

by saera.murtaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Empire Toyota of Huntington responded

Saera, We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

August 05, 2025

Janine was great and the customer service was very good also. Repair prices appear to be a high though as per my comparative analysis. More

by satori.ss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Empire Toyota of Huntington responded

Hello, Thank you for your review and feedback. We are pleased to hear that your vehicle experience was so pleasant from the start to end with Janine. Please contact our dealership if you have any further questions, we would love to help!

July 28, 2025

I was really so appreciative of the staff at Empire. I was taken right on time. Michelle is to be commended for her helpful personality. My problem was handled quickly .I am and have already issued More

by JOEBAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Empire Toyota of Huntington responded

Joe, Thank you for taking the time to share your experience with us. We are pleased to know that Michelle has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

July 27, 2025

Awesome service from Ralph Valdez, I believe the guy name was. I will definitely recommend. More

by Rosmjr89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Valdez
Jul 30, 2025 -

Empire Toyota of Huntington responded

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Ralph!

July 21, 2025

William Bonilla was my services advisor. He went on and beyond to satisfy my needs. Thank you. More

by ANA_SASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Empire Toyota of Huntington responded

Ana, Thank you for spreading the word about the great service you received at- Empire Toyota of Huntington. William is a great asset to our team and will be happy to hear about your positive experience.

July 17, 2025

William Bonilla, Service Advisor Empire Toyota of Huntington did an excellent job providing service for Toyota 4 runner. He went above and beyond putting my mind at ease regarding service. I highly r More

by Brooks.woodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Empire Toyota of Huntington responded

Brooks, Thank you for sharing this review with us. William and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail to your Toyota 4Runner.

July 02, 2025

Empire Toyota makes getting my car serviced very easy and seamless. They follow up and the delivery service is a great perk. More

by anarivad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Empire Toyota of Huntington responded

Ana, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your vehicle is ready for its next service.

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