Empire Toyota of Huntington - Service Center

Very nice people who take the time to ask questions and give feedback. I only bring my car here for the service it needs. I also recommend Toyota to friends and family. give feedback. I only bring my car here for the service it needs. I also recommend Toyota to friends and family. More

Change of Credit Card policy is unexpected and unliked. While the service at this facility is always top notch, I am extremely unhappy with the new policy of charging 2.75% service charge onto the customer While the service at this facility is always top notch, I am extremely unhappy with the new policy of charging 2.75% service charge onto the customer when paying by credit card. This expense is part of doing business and I prefer to use a credit card over a debit card. If you have a problem with the cost of doing business, take it up with the credit card company. I will choose to take my business elsewhere. I will add that, under New York State law, it is illegal to charge a percentage based surcharge for using a credit card. The exact surcharge dollar amount must be shown to the customer. More

Service completed as scheduled William took care of things right from the start. Service was on time and was completed in about an hour, no fuss, very efficient. He made sure that a William took care of things right from the start. Service was on time and was completed in about an hour, no fuss, very efficient. He made sure that any questions were answered. More

It's my first time buying a Toyota it was the worst experience ever. I wanted the 4runner premium instead I got the standard when i state that that's not what I agreed upon with the salesperson I was experience ever. I wanted the 4runner premium instead I got the standard when i state that that's not what I agreed upon with the salesperson I was told I must of misunderstood what was said. No body calls you back when you called them when they finally do you're told that the phone lines and internet was down . I wanted some additional accessories added to it such as the running board and remote starter put in I called made an appointment and told them what I was coming there they gave me a 8:30 appointment on Saturday I drop the car off I finally got a called back 3 houthinking my was ready only to be told that they didn't do anything to the car because they have to order the running board and remote starter it is now wednesday and I'm still waiting for them to call so that I can bring back the car to have the running board and alarm install. I should of bought a second car from honda instead because I had no issues when I purchased my honda crv I only went to toyota because my husband wanted the Toyota 4runner More

great Excellent work done by toyota huntington. going there from a long time no issues. always quick cooperative in reasonable prices and in a quick time. n Excellent work done by toyota huntington. going there from a long time no issues. always quick cooperative in reasonable prices and in a quick time. never have to go back for same issue. More

services replace spark plugs . more words more words more words more words more words more words more words more words more words more words more words more words . more words more words more words more words more words more words more words more words more words more words more words more words More

went to service dept, outstanding place 5***** service Needed service on my Toyota , brand new hi tec service department outstanding employees, easy to get to plenty of parking, very nice people no rush o Needed service on my Toyota , brand new hi tec service department outstanding employees, easy to get to plenty of parking, very nice people no rush or drama. More

Great service Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service i Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service is due on your vehicle and they listen if you have any problems with your car to troubleshoot the problem. More

Well Done by All Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. More

Courteous and prompt service My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel s My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel safe. Thanks! More