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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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May 27, 2020

I received excellent service at your facility The staff was extremely professional and thoughtful The waiting area was very clean and welcoming something especially needed during the current health emergen More

by FINCANTA
Recommend Dealer
Yes
Employees Worked With
Service Department, Michelle Micalizzi, Michael Aguilar
May 29, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review! We are glad that our staff was professional and thoughtful when it came to assisting you with your car shopping experience. Please let us know if there is anything else we can help you with.

May 23, 2020

Great quick service. Everyone was friendly and wait area was clean. I had my 10k service which was free! Start to finish was within an hour More

by MAria T
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
May 26, 2020 -

Empire Toyota of Huntington responded

Thank you, Maria! We are glad that you are happy with your quick experience. Please contact us with anything else we can assist you with.

May 22, 2020

Service is great! However I totally disagree their policy of charging 2.75% for use of your credit card! That’s way overboard and ridiculous More

by BJHAERTER
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Anna Vargas
May 26, 2020 -

Empire Toyota of Huntington responded

Thank you for your feedback. We hope to work with you again in the future.

May 22, 2020

Love my experience at Toyota of Huntington. I always get treated well and my Service Advisor DAVID is AWSOME !!! Definitely recommend Toyota of Huntington for services on your car(s)! More

by DES2153
Recommend Dealer
Yes
Employees Worked With
David , Service Department
May 26, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review! We are glad that you are happy with your experience with us. We appreciate your recommendation and please give us a call if you have any questions or concerns in the future.

May 21, 2020

Kelly at Huntington Toyota always gives me impeccable service and is very knowledgeable about all of the needs of my Prius. I will never go anywhere else...kelly is a gem. Michelle was amazing too. More

by RKESSLER82
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Michelle Micalizzi
May 26, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback about your experience with Kelly. It was a pleasure to work with you and we look forward to working with you again in the future.

May 17, 2020

Friendly and Courteous Service Excellent service department and I have used them for years at the old location on Jericho Turnpike and now at the new Oakwood Road facility. More

by twinnerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhiwen Qin
May 19, 2020 -

Empire Toyota of Huntington responded

Thank you for this review! We appreciate your loyalty! Please reach out if there is anything else you might need.

May 15, 2020

As always friendly and courteous and quick with a fast turnaround, but also always with the suggestive sales for unneeded service. I've been told I need new brakes on a practically new vehicle only to go More

by drhaldenwang
Recommend Dealer
Yes
Employees Worked With
Service Department
May 19, 2020 -

Empire Toyota of Huntington responded

Thank you for sharing feedback. We are glad that you are satisfied with your experience with us. We are glad that you always choose us to do business with. If you have any questions or concerns, please never hesitate to give us a call.

May 14, 2020

Inspection I brought my car in for inspection. Was immediately met by Rodrigo. I said I'd be back in 1-1/2 hours. In 1-1/2 hours he called me that my car was re More

by Rosalind Spielman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
May 19, 2020 -

Empire Toyota of Huntington responded

Rosalind, thank you for the 5-star review. We are glad that Rodrigo provided you with a wonderful experience. Please don't hesitate to let us know if you need anything else in the future.

May 08, 2020

Leasing car Keith was very professional,.. answered all questions, extremely helpful and pleasant.. Will recommend Toyota and Keith to my friends and family, I More

by LSARNELLI64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Drago
May 11, 2020 -

Empire Toyota of Huntington responded

Thank you for all of your kind words! We are glad to have a loyal and dedicated customer like you. We appreciate your recommendation and please reach out if you have any questions or concerns. Take care!

May 07, 2020

Excellent service. Mr. Bonilla answers all my question in a proper manner. I decided to buy an extension for my Toyota care. The services are good that I had decided to go there instead of a closer Toyota se More

by MELGARJESUS19
Recommend Dealer
Yes
Employees Worked With
Bonilla. , Service Department
May 08, 2020 -

Empire Toyota of Huntington responded

Thank you for the great review! We are happy to know that you are satisfied with your experience and will be sure to share your compliments with our team. If you have any other questions or concerns, please never hesitate to give us a call. Take care!

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