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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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February 09, 2024

Carlos Hernandez was so so helpful in making sure my car’s computer up to date and my recall was handled properly. He even suggested what I might need in the future. He was so great. More

by jessysecrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Hernandez
Feb 14, 2024 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that Carlos took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 08, 2024

Thank you to Romeo Mejia for diagnosing that the problem with my car was the caliper. He was a life saver. And thank you to Keith McKenna for expediting the repair. More

by maryraab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Mejia and Keith McKenna
Feb 09, 2024 -

Empire Toyota of Huntington responded

Mary, Providing impeccable and quality service is so important to us here at Empire Toyota of Huntington and we are glad that Romeo's and Keith's efforts could meet your satisfaction! We are thrilled to know that they were a life saver. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 06, 2024

Expensive, but service and repairs are done well. We’ve been using this dealership for many years. More

by Lema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

Lema, We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know they fixed your vehicle well. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 05, 2024

Typical visit where I was upsold over $600 of unnecessary services and part of that is on me. The labor charges on a bill of $1,765 were over $1,048.50 were obscene. Going further I will fulfill the contract More

by brianmcgreevy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

We deeply regret that your expectations were not met and we fell short in providing you with the service we aim for here at Empire Toyota of Huntington. If you would like to discuss further, please contact our Service Manager, Romeo Mejia at (631) 759-9176 or romeom@eagny.com at your earliest convenience. Thank you and have a great day!

February 04, 2024

Everything went well. Always good service here, clean, efficient and friendly! Explained everything in detail More

by Vanessa_lachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

Vanessa, Providing outstanding and quality service is so important to us here at Empire Toyota of Huntington and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that everything went well and they were friendly. We hope to see you again the next time your vehicle needs service.

February 04, 2024

The rep that helped me was friendly and efficient. The wait time was as told to me when I drop sniff my truck. The waiting room was clean and gave me a place to work while I waited. More

by KPGOEHLE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

Thank you so much for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were friendly and efficient. Please do not hesitate to let us know how we may be of further service to you.

February 03, 2024

Excellent dealership, clean well lit friendly knowledgeable customer service. My advisor was Mayreli Ventura, she was excellent very knowledgeable and right on point. She explained everything abo More

by RDSETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

Providing quality and efficient service is so important to us here at Empire Toyota of Huntington and we are glad that Mayreli's efforts could meet your satisfaction! We are thrilled to know that she was excellent and very knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 01, 2024

Great experience w/ John Dilauro at Huntington Toyota. Efficient, experienced, provided helpful feedback for what work was worthwhile. No complaints! More

by joe@mulvaney.me.uk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Empire Toyota of Huntington responded

Joe, Thank you so much for leaving John this positive review! We are glad to hear that John took great care of you and your automotive needs. We are happy to know that he was efficient, experienced and provided you with helpful feedback. Please do not hesitate to let us know how we may be of further service to you.

January 31, 2024

The people is very friendly, you feel welcoming. All very profesional and fast with service More

by JAZZCL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Empire Toyota of Huntington responded

Jazz, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could provide you with fast and efficient service. We are happy to know that they were very friendly, welcoming and professional. Please do not hesitate to let us know how we may be of further service to you.

January 30, 2024

The service staff are always very polite and accommodating. If you ask detailed questions, they will take the time to address your concerns. More

by JHor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Empire Toyota of Huntington responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very polite and accommodating. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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