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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

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November 16, 2023

Good service but if you’re going to charge $200 an hour labor, at least wash car after service. More

by Bodhi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Empire Toyota of Huntington responded

We appreciate your feedback regarding our service quality. Your satisfaction is paramount to us, and we apologize for any inconvenience caused by the absence of a car wash after your service. Rest assured, we'll review our processes to ensure that our customers receive the comprehensive care and attention they deserve. Thank you for bringing this to our attention, your concerns have been forwarded to our Management Team. Have a great day!

November 12, 2023

Seamless service, friendly valet driver who picked up and dropped off my car and Michelle kept me up to date all morning and gave me options for my services. More

by taniagomez618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Empire Toyota of Huntington responded

Tania, Providing quality and efficient service is so important to us here at Empire Toyota of Huntington and we are glad that Michelle's efforts could meet your satisfaction! We are thrilled to know that she kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 09, 2023

Janine and the service center are very knowledgeable, patient, and kind. They were very accommodating. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are glad that Janine took great care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

November 09, 2023

I am very satisfied . Service advisor William Bonilla was very helpful.Keep up good work. More

by Harshad M Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Empire Toyota of Huntington responded

Harshad, Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are glad that William's efforts could meet your satisfaction. It is our pleasure to sere you and your automotive needs in any way possible. Safe travels!

November 08, 2023

The staff at Empire Toyota was top notch, patient and never pressured us to make a decision. They were great to work with. Would highly recommend them to anyone looking for a Toyota. More

by ROB.M.CAMPBELL3
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sham Carty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Empire Toyota of Huntington responded

Rob, We greatly appreciate you for leaving us this fantastic review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were patient and never pressured you to make a decision. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Empire Toyota of Huntington team!

November 08, 2023

10k mile service. In and out in exactly 1 hour, with the time spent in a large, comfortable waiting area with access to a coffee bar. Service rep May was a pleatto dea More

by gsaunds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Empire Toyota of Huntington responded

Thank you very much for leaving May this superb review! We are thrilled to hear that May took amazing care of you and could get your automotive needs taken care of in a timely manner. We are happy to know that she was a pleasure to deal with. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Nov 09, 2023 -

gsaunds responded

Outstanding service. Well done.

November 07, 2023

Work done timely and efficiently. Why do I have to have 15 words That’s rediculous More

by cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Empire Toyota of Huntington responded

Cher, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We hope to see you again when the time comes for your next service.

November 06, 2023

William did a great job. he kept me informed every step of the way. Hope to have him again. More

by eyashin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving William this excellent review! Your satisfaction is our top priority, and we look forward to serving you again soon.

November 06, 2023

Great service, professional, timely communication. Overall excellent experience. Would definitely recommend to others based on my experience. More

by JENRN0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive feedback and kind recommendation. Our team works hard to ensure every customer has a memorable experience and we look forward to the opportunity to serve you again.

November 06, 2023

My Tacoma has the frame recall. Empire Toyota reached out to me . William Bonilla handled everything flawlessly. Great experience . Ty More

by Mvanseggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

We highly appreciate you taking the time to leave William this 5-star review and rating! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns

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