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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,214 Reviews
Call Service Center (631) 498-8302

2,214 Reviews of Empire Toyota of Huntington - Service Center

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November 02, 2023

professional courteous and instructive on what was to be done and length of time to accomplish Very pleased over the years with Empire service and continue to get Toyota because of service More

by Jamescun41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent feedback! Your continued support means the world to us, and we look forward to continue serving you and your automotive needs for many years to come.

November 02, 2023

Informative, helpful and professional Answered all questions Add all information on the printout and mad the order for the parts needed More

by Mshawky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 01, 2023

I contacted Michelle Manzo in the service dept to have a minor recall item resolved. She arranged to pick up my truck from my home, made the repair and delivered it back to me a few hours later. Top notch c More

by DJK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing your outstanding experience with us. Your satisfaction and trust in our service department are of utmost importance to us, and we're delighted to hear Michelle delivered top-tier service on your recent service. If you ever have any questions or require further assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to provide exceptional service.

November 01, 2023

Awesome and quick service. Always very friendly, Took care of my truck, runs like new. More

by mngutterscleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
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Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing this excellent feedback with us! If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future and ensuring your next visit is just as remarkable.

October 29, 2023

Everything was explained to me by John, very smooth experience. Would recommend to my friends! More

by etihwdnhoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with John! We are glad that he was both helpful and informative. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 27, 2023

Easy to work with. ..maintenance done in a timely manner...waiting area clean and comfortable.. More

by richn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Empire Toyota of Huntington responded

We appreciate your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

October 21, 2023

I’ve had my car serviced at Toyota many times. Always a smooth and easy process! Comfortable waiting area. No complaints. More

by TRAVELIN.ALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kasim Olamuyiwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Agosto
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Oct 24, 2023 -

Empire Toyota of Huntington responded

Ally, Thank you for your feedback! It is always our goal to provide a seamless experience for our customers, nothing less. Your safety and satisfaction are our utmost priorities, and we hope to see you again when the time comes for your next service.

October 21, 2023

My advisor Michelle was excellent and the service was excellent also I was in and out quickly. More

by Jsantore21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Michelle this excellent feedback! Our team works hard to ensure every customer has a memorable experience. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 20, 2023

Mr. Bonilla is extremely professional, understanding and extremely knowledgeable. Having him as my Service Advisor has been an absolute blessing! More

by ncrpeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving William this 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

October 19, 2023

William Bonilla was my service advisor when I came in for an issue 3 other mechanics were not able to fix in my Prius. He listened carefully and was able to immediately diagnose the issue. He is pleasant, co More

by Dana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Empire Toyota of Huntington responded

Dana, Thank you so much for taking the time to leave William this wonderful feedback! It is always a pleasure to know that he goes above and beyond to ensure our customers have a positive experience at our dealership, nothing less. Your satisfaction is our ultimate goal and we can't wait to exceed your expectations overtime you choose us.

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