Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

Sort by
November 05, 2023

The service department is always professional and ready to serve you. Sunny Dalavai did an excellent job and made my stay perfect. More

by Thelma McFarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Thelma, Thank you so much for leaving Sunny this excellent review! Our team works hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

November 05, 2023

My representative, John was very good. Professional, courteous, and knowledgeable. The maintenance work performed was completed in a timely manner. More

by MURCLIFF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving John this positive feedback! He will be proud to have earned your kind compliments, we will be sure to pass them along to him. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

November 04, 2023

Great customer service. Always have an appointment available when you call. May is fantastic. Eould def recommend Toyota to any prospective shopper More

by hildas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Hilda, Thank you for leaving Mayreli this positive feedback! Your recommendation means a lot to us, and we hope to see you again when the time comes for your next service.

November 04, 2023

She was fantastic. Everytime I bring my car in for service she is extremely helpful. Def recommend Toyota service More

by hildas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

Hilda, Thank you for leaving Mayreli this positive feedback! Your recommendation means a lot to us, and we hope to see you again when the time comes for your next service.

November 03, 2023

The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
1.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

November 02, 2023

Informative, helpful and professional Answered all questions Add all information on the printout and mad the order for the parts needed More

by Mshawky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 02, 2023

professional courteous and instructive on what was to be done and length of time to accomplish Very pleased over the years with Empire service and continue to get Toyota because of service More

by Jamescun41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent feedback! Your continued support means the world to us, and we look forward to continue serving you and your automotive needs for many years to come.

November 01, 2023

I contacted Michelle Manzo in the service dept to have a minor recall item resolved. She arranged to pick up my truck from my home, made the repair and delivered it back to me a few hours later. Top notch c More

by DJK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing your outstanding experience with us. Your satisfaction and trust in our service department are of utmost importance to us, and we're delighted to hear Michelle delivered top-tier service on your recent service. If you ever have any questions or require further assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to provide exceptional service.

November 01, 2023

Awesome and quick service. Always very friendly, Took care of my truck, runs like new. More

by mngutterscleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
Report | Print
Nov 02, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing this excellent feedback with us! If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future and ensuring your next visit is just as remarkable.

October 29, 2023

Everything was explained to me by John, very smooth experience. Would recommend to my friends! More

by etihwdnhoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with John! We are glad that he was both helpful and informative. It is an honor to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

1
...
33
34
35
...
223