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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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July 12, 2022

Great service and the rep was very kind and helpful explaining what needed to be done to my truck. More

by Mikemftowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns

July 07, 2022

Excellent service, friendly people and professionals well experienced with customer satisfactions providing services highly recommended. More

by Muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael micalizzi, Michelle Micalizzi
Jul 08, 2022 -

Empire Toyota of Huntington responded

Muhammad, Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

July 05, 2022

Great help on trade options by Leslie. Not great service with certified used vehicle buying. Rear struts shot needing replacement on a 6 month, 45k mile vehicle not used in off road. Not l More

by dthompson2526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Adeyemi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesly Sandoval
Jul 07, 2022 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your recent service experience and for the issue you encountered after your purchase. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

July 01, 2022

Dave made sure my service was thorough and complete and checked with me during the entire waiting time. More

by archgardnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 01, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!

June 29, 2022

Efficiency and Service was superb! ! Very pleased..would recommend to anyone. Stephanie Cantello and the service crew are the best! Keep it up guys👏 More

by Sherenea5987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantello
Jun 30, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive reviewand recommendation! Offering quality and efficient service is so important to us, and we are pleased that Stephanie and the team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

June 28, 2022

I had no problem this dealership. All the service advisors are professional and work with you. More

by daf77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jun 28, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a 5-star experience! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 26, 2022

Easy to schedule service, My car was in and out. Prompt service. Did good work. More

by BRI1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

June 24, 2022

3 Visits to fix a power steering leak. $2000.00 later it was still not fixed and then failed the NYS inspection saying i had a leak and NOW it was the power steering rack and was told it w More

by justkim6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My advisor was Sonny (not sure of spelling)
Jun 26, 2022 -

Empire Toyota of Huntington responded

Hello, Thank you for your review. We are very sorry to hear that you did not have a positive experience at our dealership and are still experiencing issues with your vehicle. Please contact Romeo Mejia at (631) 759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

June 20, 2022

Fast considerate accommodating family setting love it here clean responsible know what they are talking about More

by nancyalicia94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Liz MacFall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kasim Olamuyiwa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Stephen Torrens, Gracie Agosto, Leo Kwan
Jun 22, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

June 19, 2022

The check in was easy and fast. The service was great. The waiting area is large and clean. My car was taken care of very quickly. It was a great experience. More

by Mdivjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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