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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,207 Reviews

2,207 Reviews of Empire Toyota of Huntington - Service Center

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May 07, 2021

It was a good experience because they are are friendly’m m m m m m m m m m m m m m m More

by gaokun16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasim Olamuyiwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas, Gracie Agosto, Leo Kwan
May 11, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to rate your experience! We appreciate your business and hope to work with you again in the future.

May 06, 2021

Very happy with the work They did to my Tacoma I highly recommend this dealer to purchase a new car, used one or services for your vehicle More

by rafaels1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 11, 2021 -

Empire Toyota of Huntington responded

Thanks Rafael! We're glad we were able to ensure that your Tacoma was well taken care of, and that all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future.

May 02, 2021

Great service from Jose. I dropped off my car and he gave me a call as soon as it was ready. Quick and efficient Saturday! More

by hassina.naeemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel
May 04, 2021 -

Empire Toyota of Huntington responded

Thank you Hassina! We're happy to hear that Jose made sure that you had a quick and hassle-free service experience, and we hope to work with you again in the future.

May 01, 2021

I was handled a bill for almost $650 when all I wanted was the special $54.75 synthetic oil change. I NEVER gave permission for extra work to be done on my car. I never had this problem before it became E More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
May 04, 2021 -

Empire Toyota of Huntington responded

Hello Karen, I am sorry to hear that you were unhappy with your service experience, and apologize for the lack of communication that resulted in you not being aware of services done that resulted in these charges. If you would like to further discuss your service, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

April 30, 2021

I was assisted at the dealership by Kelly Henry. We had discussed this repair previously and she explained it to me. As usual Kelly provided excellent service More

by FLNYLADY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Empire Toyota of Huntington responded

Thanks Flnylady! We're happy to hear that you had another excellent experience with us, and that Kelly was so helpful and informative. We appreciate your business and look forward to working with you again in the future.

April 28, 2021

It was my first service on my new car took just one hour and had a great, my first in a year, manicure, too! Totally awesome!! More

by cchorney50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not listed
Apr 29, 2021 -

Empire Toyota of Huntington responded

thanks cchorney! It's great to hear that your first service experience with us went well, and that it was an efficient process. We appreciate your business and hope to work with you again in the future.

April 25, 2021

Quite and nice location Better than Jericho Waiting Quite and nice location Better than Jericho Waiting area also is good Free wifi tv I feel comfortable I moved from Huntington to Babylon bu More

by MUSTAFAKIR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 13, 2021 -

Empire Toyota of Huntington responded

Thanks for the great feedback! We're glad you had an excellent experience with us, and that you felt comfortable and well accommodated in our waiting area. We appreciate your business and hope to work with you again in the future.

April 23, 2021

I had to wait 3 hours to have my inspection, My service representative was Yuan Vargas he explained everything that had to be done clearly. He was proficient and thorough. LucyMeisner More

by LUCille6548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Apr 24, 2021 -

Empire Toyota of Huntington responded

Thanks Lucy! We're happy to hear that Juan was so helpful and informative, and made sure you were well accommodated. We appreciate your business and hope to work with you again in the future.

April 23, 2021

My 2012 Toyota Camry was brought in for a service call. They promptly provided a maintenance suggestion to keep my car running smoothly. The vehicle runs like a brand new car!!! More

by Mfried$66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Apr 24, 2021 -

Empire Toyota of Huntington responded

Thank you for sharing your experience! We're happy to hear that your service visit was pleasant and hassle-free, and that your car was well taken care of. We appreciate your business and hope to work with you again in the future.

April 22, 2021

Quite ridiculous that a major corporation is charging additional 3% for credit card. That tactic is for mom and pop stores. You're embarassing yourselves.Stay away from all Empire franchises, clearly poo More

by jcz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodrigo was good
Apr 24, 2021 -

Empire Toyota of Huntington responded

Hello jcz, I am sorry to hear that you were unhappy with the terms of your sale, and apologize for any miscommunication that may have occurred regarding fees. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

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