Envision Ford of Oxnard

Evan was easy to talk to and kept me informed of my vehicles status. The work performed was a transmission replacement along with some service items. I really appreciate the time that the technician vehicles status. The work performed was a transmission replacement along with some service items. I really appreciate the time that the technician and Evan took to review all warranty’s coverage plans and perform a in-depth inspection of the failed components in side the transmission. I will continue to bring our fusion and now my F150 for all my service needs. More

I took my Ford Explorer in on Feb 27 2025 . Car stayed there from Thursday afternoon to the following Tuesday . Car was never worked on . They did look at the sunroof & found out it needed new Car stayed there from Thursday afternoon to the following Tuesday . Car was never worked on . They did look at the sunroof & found out it needed new part . They needed to order part and would call me back when part came in . No one ever called back . Car was also going to have tires rotated - did not happen . I had to call 3 times to check on where car was at while it was at Oxnard Ford . No one ever called . The last call I found out my car was ready but nothing had been done . They would complete the jobs I asked to be done when part came in . Yesterday on July 30, 2025 a text came over job complete . No nothing was ever done from when I took my car in on Feb 27 ,2025 . We also were going to be looking at a new Bronco at a different Ford dealer now after how this last experience went More

Wow! The customer service is beyond great! I have never experienced such pleasant, easy and great service! Absolutely top tier! I purchased my vehicle wit The customer service is beyond great! I have never experienced such pleasant, easy and great service! Absolutely top tier! I purchased my vehicle with no issue! Thanks again! Highly recommend! More

Johnny Montano was simply very knowledgeable, professional, courteous & attentive. Thank you so very much Johnny. professional, courteous & attentive. Thank you so very much Johnny. More

We have had all our multiple cars and trucks serviced here for 10 years. Jose does an amazing job managing and we trust his expertise and advice- we don't worry they will try to take advantage of us. E here for 10 years. Jose does an amazing job managing and we trust his expertise and advice- we don't worry they will try to take advantage of us. Excellent customer service by Jonny. Highly recommend. More

Service Department is attentive and responsive to any concerns I have with my 2024 Platinum HO Super Duty. There have been some hiccups and Service Advisor Daniel Ayala has always been professional and c concerns I have with my 2024 Platinum HO Super Duty. There have been some hiccups and Service Advisor Daniel Ayala has always been professional and communicative. He has gone over the top to accommodate us through Warranty and Service issues. The dealership’s ability to communicate via Text is another plus. No missed phone calls or unable to reach the Service Department. I can recommend purchasing & servicing my Ford Trucks from this Dealership. Oh and don’t forget about the excellent Coffee in the Customer Lounge! More

The dealership was clean and the staff were polite and helpful. The whole process was quick and easy. helpful. The whole process was quick and easy. More

Evan did outstanding, great communication. The service was excellent and completed before the expected time. See you next time. The service was excellent and completed before the expected time. See you next time. More

They do great work that is completed on time and it is done right the first time. done right the first time. More

Great service as always. Thanks to Ricky Montesinos for making the journey a pleasant one. Thanks to Ricky Montesinos for making the journey a pleasant one. More