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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
680 Reviews

680 Reviews of Envision Ford of Oxnard - Service Center

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August 04, 2025

The entire staff at Envision Ford were light-hearted and fun. They kept me informed and made me feel like a valued customer. Would I return here for service?!?! Absolutely!!! Thanks Envision and Johnny More

by GKOWALEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Envision Ford of Oxnard responded

Thank you so much for the kind words! We're thrilled to hear that you had a fun and positive experience with our team. Johnny Montano and the rest of our staff truly enjoy making our customers feel informed and appreciated every step of the way. We’ll be here whenever you need us—looking forward to seeing you again at your next visit!

August 04, 2025

Excellent service at the price I was quoted. My service advisor was knowledgeable and quite helpful. More

by SALLEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Everything was taken care of in a quick manner. . service and communication were great. Adviser Mitch More

by Garciadk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words! We're glad to hear everything was handled quickly and that Mitch provided excellent service and communication. We'll be sure to pass along your feedback—he’ll appreciate it! Looking forward to helping you again in the future.

August 03, 2025

Ford provided great service, they were very helpful and knowledgeable about the cars. Service completed was quickly! More

by JMENDOZA1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We're glad to hear you had a helpful and efficient experience with our team. It’s always our goal to provide knowledgeable service and get you back on the road as quickly as possible. We appreciate your support and hope to see you again!

August 03, 2025

Grant went above and beyond service to keep us informed and aprized of the work needed and when we can expect completion of our service and return. We can go to cheaper shops but choose Envision over othe More

by URANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant.
Aug 04, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words and for choosing Envision over the rest! We're thrilled to hear that Grant went above and beyond to keep you informed throughout the process. It means a lot to us that you value not just the service, but the experience. We truly appreciate your trust and loyalty!

August 02, 2025

Daniel Ayala always gives excellent service. His attention to detail is greatly appreciated. Thank you. More

by lennyb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala - Service Department
Aug 02, 2025 -

Envision Ford of Oxnard responded

Thank you so much for your kind words! We're proud to have Daniel Ayala on our team—his dedication and attention to detail truly make a difference. We'll be sure to share your feedback with him. We appreciate you and look forward to serving you again soon!

August 02, 2025

Jonny has been great. It takes care of me every single time very professional very time conscious. The fact that I'm able to call him directly makes repairing my vehicle a More

by GEORESOURCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
Aug 02, 2025 -

Envision Ford of Oxnard responded

Thank you for the fantastic feedback! We're so glad to hear that Johnny consistently takes great care of you. His professionalism and attention to time really do make a difference, and we’re happy the direct communication makes things easier for you. We’ll be sure to share your five-star praise with him—see you next time!

August 02, 2025

I was able to have transportation to my house and return which was a big help My service advisor was excellent More

by SHELDON333US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemer Sarriedine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We're so glad we could help with transportation—it makes a big difference, and we're happy to make things easier for you. We're also thrilled to hear your service advisor took excellent care of you. We'll be sure to pass along your kind words. Looking forward to helping you again next time!

August 02, 2025

no cumplio con mis espectativas, esperaba más en cuanto al cervicio del automobil . no me precio en absoluto More

by ISMAFRANCO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cervicio
Aug 02, 2025 -

Envision Ford of Oxnard responded

Lamentamos saber que su experiencia no cumplió con sus expectativas. Nuestro objetivo es siempre brindar un servicio de calidad y es evidente que en esta ocasión no lo logramos. Agradecemos sus comentarios y nos gustaría conocer más detalles para poder mejorar. Si desea, puede comunicarse con nosotros directamente para hablar sobre su caso.

August 02, 2025

Su servicio es basura. Son unos ineptos. Estoy arrepentido agarrado un carro en Ford. Es el peor servicio que ofrecen. More

by M_JOSEMATIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José Alarcón. Y todos los demás de servicio son basura.
Aug 02, 2025 -

Envision Ford of Oxnard responded

Lamentamos sinceramente que su experiencia no haya sido satisfactoria. No es el nivel de servicio que buscamos ofrecer y entendemos su frustración. Nos gustaría tener la oportunidad de entender mejor lo sucedido y ver cómo podemos mejorar. Por favor, contáctenos directamente para poder atender su situación.

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