Ertle Subaru

I had to wait a month to get the recall appointment because there were not enough loaner cars available. I got the call that it was finished at 3.30pm same day, so I drove back to Stroudsburg. I could because there were not enough loaner cars available. I got the call that it was finished at 3.30pm same day, so I drove back to Stroudsburg. I could have waited in town as there are nice shops in Stroudsburg. Nothing else was found but my brakes sounded odd as I was driving back and forth to Milford, where I live. I have just taken the car to my local automotive shop and had the rear brakes replaced. I don't really mind because I would rather give him the business than go back and forth to Stroudsburg. More

Annoying trying to get ahold of a person to make an appointment. Automatic systems suck. Nice staff and facility, took a long time to get my vehicle started and out of there. appointment. Automatic systems suck. Nice staff and facility, took a long time to get my vehicle started and out of there. More

All the service representatives are very friendly and helpful. They answer all your questions and give you updates on your car. I would recommend them to friends helpful. They answer all your questions and give you updates on your car. I would recommend them to friends More

Very professional. Willing to think outside of the box when complex Service issues arise. Highly recommended. when complex Service issues arise. Highly recommended. More

Thank you very much for your very professional approach. Everything was done as scheduled. No waiting. Personnel is very polite and professional. Convenient waiting area. Everything was done as scheduled. No waiting. Personnel is very polite and professional. Convenient waiting area. More

Had a great experience dealing with Anthony Rizzo. He helped me to explore all of my options when it came to looking at a new vehicle. He was very helpful. helped me to explore all of my options when it came to looking at a new vehicle. He was very helpful. More

I am very disappointed that I paid $97 dollars for an express oil change, I had a few oil change done at Ertle before and never paid this much, I am very disappointed. express oil change, I had a few oil change done at Ertle before and never paid this much, I am very disappointed. More

My salesperson David was professional and friendly. He was very nice to work with. Eugene who delivered the vehicle was terrific. Special thank you to him. was very nice to work with. Eugene who delivered the vehicle was terrific. Special thank you to him. More

I brought my 2019 Subaru Impreza to Ertle Subaru for a safety recall. They were very friendly and helpful. They had me in and out in no time. I will definitely be bringing my car there in the future for s safety recall. They were very friendly and helpful. They had me in and out in no time. I will definitely be bringing my car there in the future for service and will recommend them! More

Brought my 2021 legacy in to get a scratch taken care of, was told it would take 3 days. The car was done the next day! Upon pickup, I couldn't tell that there was ever a scratch. Amazing! However, there was was told it would take 3 days. The car was done the next day! Upon pickup, I couldn't tell that there was ever a scratch. Amazing! However, there was off-white residue (assuming from the wet-sanding/buffering) around the step and for some reason my windshield has wipe marks on the inside (as if someone wiped it down with a damp slightly dirty rag). Other than the annoyance of these two things everything was great. Service was quick, polite, and again, I cannot tell there was ever a scratch on the car! More