Ertle Subaru

Service department was very efficient and the staff was friendly and helpful. My appointment was for my annual state inspection, which Ertle provides for no additonal fee. The waiting area was roomy and friendly and helpful. My appointment was for my annual state inspection, which Ertle provides for no additonal fee. The waiting area was roomy and clean. There was also seating outside, which I took advantage of since it was a warm sunny day. More

I never go to strangers to fix my vehicle. I’ve been with the same mechanic for 15 years. I came to you because of the recall. Your so called mechanic issued a list of things that had to be corrected.... all the same mechanic for 15 years. I came to you because of the recall. Your so called mechanic issued a list of things that had to be corrected.... all untrue! Your mechanic never rotated the tires, my brakes are at half life and my tires are fine! More

I love the place, Kathy is always friendly and helpfull. Itis always a good experience .Great customer service.Everyone was very pleasant. Everyone Friendly and profeffional Itis always a good experience .Great customer service.Everyone was very pleasant. Everyone Friendly and profeffional More

Wait time too long for an oil change and inspection. 3 1/2 hours. Staff was pleasant. Work done well, tech did a great job 1/2 hours. Staff was pleasant. Work done well, tech did a great job More

Great customer service whenever I take my car in for service. Making an appointment couldn't be easier. Everyone is courteous and friendly. I would recommend dealership. service. Making an appointment couldn't be easier. Everyone is courteous and friendly. I would recommend dealership. More

Our service rep Steve was a true help and gentleman he made our experience worthy of us always coming back to the dealership and hopefully buying another Subaru. made our experience worthy of us always coming back to the dealership and hopefully buying another Subaru. More

Great customer service. An accommodation I requested was granted and everything went very smoothly. I will keep that in mind, and continue to highly recommend Ertle Subaru. granted and everything went very smoothly. I will keep that in mind, and continue to highly recommend Ertle Subaru. More

It is always a good experience at Ertle. You make everyone feel special. I’ve taken note of this as I’m waiting for my car to be service as your employees interact with other customers I can see that everyone feel special. I’ve taken note of this as I’m waiting for my car to be service as your employees interact with other customers I can see that everyone is treated as though they are the most important person at the dealership. Regards Rich P More

Friendly professional explain in great detail what is wrong with car in a language customer can understand. Always loaner available so I don't miss work!! wrong with car in a language customer can understand. Always loaner available so I don't miss work!! More

Everyone was very pleasant and professional. My appointment experience was very good waiting for customers was a little crowded. Customer service area and bathroom clean. appointment experience was very good waiting for customers was a little crowded. Customer service area and bathroom clean. More