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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

July 27, 2021

I worked with Chris (aka Coach) and it was a pleasure. You can tell that this dealership cares for and about their team. And that translates to the team caring about us, the buyers. I lookforward to a More

by monica.ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Zach Naughton, Chris DeLeo
Jul 27, 2021 -

Ertle Subaru responded

What a fantastic review! We are so happy to hear that you had a five-star car-buying experience working with Chris and truly appreciate you taking time to commend him and our Ertle Subaru team. Thank you very much!

July 27, 2021

Excellent customer service. We enjoyed the buying process. The salesperson was knowledgeable. We were in & out in about 2 hrs. We were going to purchase a car from another dealership when the salespe More

by HOUSES.HOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Denny Castellaneta, Stephen Lepre
Jul 27, 2021 -

Ertle Subaru responded

It's great to hear you had a wonderful experience at Ertle Subaru. We're happy that the car purchasing process was enjoyable and timely. Thanks for your kind words about our team. See you next time!

July 27, 2021

Excellent customer service and attention to detail. Process was smooth and kept me up to date as progress was made. Well done to the team at Ertle! More

by christopher.shanley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson, Steve Ruzanski
Jul 28, 2021 -

Ertle Subaru responded

Christopher - thank you for the fantastic review and for choosing Ertle Subaru! We're delighted we could be of service. Take care, and come back again next time!

July 27, 2021

We worked with Juan, he was great to work with, very attentive, was able to answer all our questions and if he didn't know the answer was able to get it for us. More

by hunabku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Jul 28, 2021 -

Ertle Subaru responded

It was our pleasure to assist you. We will be sure to let Juan know you appreciated him going above and beyond to deliver an exceptional experience. Thank you for choosing Ertle Subaru!

July 26, 2021

Love the smiling faces and the quick services. Everyone was very kind and helpful. We made an appointment, and was quickly taken care of. We left the vehicle, then they send us a text the car was ready! In More

by katz47777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Jul 26, 2021 -

Ertle Subaru responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let the Ertle Subaru team know they did a great job delivering an exceptional service experience. Take care!

July 25, 2021

Great service! We in for a quick oil change with no appointment. It was serviced speedy. And then we bought a new car while we waited! More

by PIPPIN73.CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Chris DeLeo, Chris Jackson
Jul 25, 2021 -

Ertle Subaru responded

What a successful visit! Thank you so much for your business and positive review - we hope the newest vehicle exceeds your expectations! Safe travels, from all your friends here at Ertle Subaru!

July 24, 2021

It was good overall until I got my car and I contacted my dealer for some questions. I left him message but never heard back from him. More

by choya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lepre
Jul 26, 2021 -

Ertle Subaru responded

We're very sorry to hear about the lack of follow-up communication on our end. I will look for your contact information and have a staff member get in touch as soon as possible, but in the meantime, feel free to call me directly. I am eager to assist. Best, Gus Wadsworth - General Manager - 570-213-4025

July 23, 2021

Anthony was very helpful. But let's face it you need to be to sell but I did get the feeling that's not why, he's a genuine nice guy. Hope rest of staff is same when I come in for service. More

by moster54
Recommend Dealer
Yes
Employees Worked With
Anthony Rizzo, Denny Castellaneta
Jul 23, 2021 -

Ertle Subaru responded

All of us at Ertle Subaru appreciate your positive feedback! Anthony is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business, Fred!

July 23, 2021

Ertle consistently provides courteous and timely service. They are prepared for your visit and keep you abreast of the details of your service. CJ was awesome! More

by geewiz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson
Jul 25, 2021 -

Ertle Subaru responded

We love to hear from our happy customers! Thank you for the positive review and for choosing Ertle Subaru for your service - we hope to see you back again soon!

July 23, 2021

Ertle was great. Service rep Steven was helpful and kept me informed throughout the repair process. I am very happy with their response to my issue. More

by rfd158
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Jul 25, 2021 -

Ertle Subaru responded

All of us here at Ertle Subaru appreciate the positive feedback! Thank you for trusting us with your vehicle repair - we hope to see you again next time!

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