Ertle Subaru

I arrived on time for my appointment and was immediately checked in for a 48,000 mile check up. The car was not ready until 2 1/2 hrs later. checked in for a 48,000 mile check up. The car was not ready until 2 1/2 hrs later. More

The best car buying experience I have ever had. After buying 20+ vehicles the past 40 years, that says a lot. The “coach” knows how to get his team to hit the home run. buying 20+ vehicles the past 40 years, that says a lot. The “coach” knows how to get his team to hit the home run. More

Jason C. was very professional. This is the 8th vehicle we purchased at Ertle. Everyone in my family owns a Subaru. I hope Ertle takes our Loyalty into great consideration in the future we purchased at Ertle. Everyone in my family owns a Subaru. I hope Ertle takes our Loyalty into great consideration in the future More

No problems or issues with this dealer ship. We always have a pleasant visit with them. Everyone that we deal with is always courteous and pleasant to us. have a pleasant visit with them. Everyone that we deal with is always courteous and pleasant to us. More

Everyone working on the day of service was very kind and friendly. The service performed was timely and the rep explained everything along the way. friendly. The service performed was timely and the rep explained everything along the way. More

Couldn't be happier! Best place in Monroe County to buy a Subaru. Wouldn't think of taking my new Legacy anywhere else for service . The prices are good too. Subaru. Wouldn't think of taking my new Legacy anywhere else for service . The prices are good too. More

Service was great, like the convenience of the drive up for minor repairs. Needed 2 headlight bulbs replaced. Also appreciated having my car washed and the reasonable price. for minor repairs. Needed 2 headlight bulbs replaced. Also appreciated having my car washed and the reasonable price. More

Service was terrific. Love Cathy Aimer., she's a top rep. Staff, Tiffany Entler was very polite when I first walked in. I always recommend Ertle. rep. Staff, Tiffany Entler was very polite when I first walked in. I always recommend Ertle. More

After waiting 3 hours for scheduled air bag recall i was notified that i was being charged $ 52. 00 to check a wheel bearing problem. THIS IS OUTRAGEOUS.I should have complained to a manager but i just want notified that i was being charged $ 52. 00 to check a wheel bearing problem. THIS IS OUTRAGEOUS.I should have complained to a manager but i just wanted out of there after discovering that my radio did not work and had to wait again for a service tech to fix problem. this is a rip off dealership out to gouge the customer any way they can .john dobmeier More

First of all, the Ertle associates couldn't be more responsive and attentive to my problem. However, this was my third visit trying to resolve my hands-free problem as whenever I try to use it, it res responsive and attentive to my problem. However, this was my third visit trying to resolve my hands-free problem as whenever I try to use it, it responds "function not available". This time Zach deleted and reinstalled Blue Tooth and the function worked when I tested it before I left the dealership. However, during a drive to Belleville, NJ yesterday, I tried to m ake four hands-free calls and each time received the "function not available" message. Since Zach showed me how to make calls using SIRI, I was able to make the calls. However, this is a new car with about 4,000 miles and I expect all functions to be working!!! I spoke with CJ this morning who explained that Subaru was working on a software update which should be available in September. With an abundance of patience, I've agreed to wait until then - provided there are no other malfunctions. If there are, I would expect the unit to be replaced. More